It Support Engineer (bank)**on Job Training

Singapore, Singapore

Job Description


  • Diagnosing and resolving end user reported IT equipment issues
  • Breakfix replacement of hardware parts to resolve issues
  • Effective escalation of complex issues to next level for assistance in a timely manner
  • Provide accurate and timely documentation in IT Service Management Tool.
  • Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
  • Proactive update and follow up to end users
  • Coordination and liaison with customer or other support teams
  • Focus on SLA and resolution process
  • Maintain a high level of customer satisfaction
Job Requirements
  • Degree / Diploma in Information Technology, Computer Engineering or relevant
  • Welcome entry level - Training Provided
  • 5 days work (8.30am to 6pm)
  • Work in Bank environment at Raffles Place
  • Salary $2500 - $3000
  • Start work immediately or within short notice.
Interested applicants please submit your resume. Shortlisted candidates will be contacted very soon. Thank you.

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Job Detail

  • Job Id
    JD1270108
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned