Job Description

Are you seeking the new norm career opportunities? We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. Who we are Thatz Resources Pte Ltd(Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients\xe2\x80\x99 requirements at all levels. We always have great success in matching the best candidate with the job openings. Our DELIVERIES: \xc2\xb7 Quality \xc2\xb7 Speed \xc2\xb7 Technology \xc2\xb7 Right Pricing \xc2\xb7 User eXperience Our CORE VALUES: \xc2\xb7 Integrity \xc2\xb7 System \xc2\xb7 Consistency \xc2\xb7 Forward Looking \xc2\xb7 Humanity, and \xc2\xb7 Environmental Friendly IT Support Engineer Job Title: IT Support Engineer Work Location: Jurong or Ubi, Singapore Job Type: 6-months contract, subject to renewal About the Job Primary Responsibilities: 1. Provide onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN). 2. Follow up, as well as, close all the incidents/issues/requests accordingly. 3. Immediately report and support production by providing solutions when incident occurs. 4. Documentation and improvement on Standard Operating Procedures. 5. Resolving low to moderate complexity issues/requests, such as but not limited to a. Password resets b. Account unlocking c. Provisioning and Updating users in various systems/tools d. Assist login to O365, Intranet and SharePoint e. Functionality Questions on common systems 6. To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation). Job Requirements: 1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification. 2. At least 3 years of related experience in IT Service Desk field. 3. Able to work in non-standard working hours, including weekends, if need be. 4. Strong interest in providing business application technical support to corporate end users. 5. Basic understanding of business ERP systems like SAP is a plus. 6. Basic understanding of scripting software like PowerShell, Windows Scripting Host and KIX is a plus. 7. Customer-oriented, patient and a strong team player. 8. Good communication skills. 9. Able to multitask with minimal supervision. ARE YOU THATZ ONE? Get in touch \xc2\xb7 Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package. \xc2\xb7 Apply through this application or send your resume to jointhatz@thatz.com \xc2\xb7 All shortlisted candidates will be contacted As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable. Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act. Best wishes for your job search! Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded. Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more! Instagram: https://instagram.com/thatz_international Telegram: https://t.me/+Qfwm_1-DbIhmMjc1 Facebook: https://www.facebook.com/profile.php?id=100091735044533 LinkedIn: linkedin.com/in/thatz-recruiter-25234548 STAY SAFE AND HEALTHY! TAKE CARE! Job Type: Contract
Contract length: 6 months Pay: $3,200.00 - $4,000.00 per month Experience:

• IT Service Desk: 3 years (Preferred)