It Support Engineer (l1/l2)

Paya Lebar, Singapore, Singapore

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Salary: $2500 - $3800
Time: Mon - Fri, 8.30am - 6pm
Location: Near to Macpherson/Paya Lebar MRT
Responsibilities:

Technical Support: Provide Level 1 and Level 2 end-user computing support, resolve incidents, and escalate when necessary.
Client Collaboration: Work closely with client IT teams to ensure system integration and operational stability.
Knowledge Sharing: Conduct user training and maintain technical documentation.
Process Improvement: Recommend enhancements to IT systems and workflows.
Technology Monitoring: Stay informed on emerging technologies relevant to client needs.

Requirements:

Higher Nitec or Diploma in IT-related fields. Professional certifications are a plus.
Minimum 1 year in IT support; fresh grads with strong attitude and potential are welcome.
Familiarity with remote desktop support tools and standard IT troubleshooting methods.

Business Edge Personnel Services (96C4864)
Ng Jiong Han (R24124673) '

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