It Support Engineer

Singapore, Singapore

Job Description


:

  • Provide technical support for our employees in the local offices and remote offices via various form of interaction (Email, IM, Walk-in, Ticketing).
  • Support all end user computing (Windows/MAC/Mobile etc.) including conference technology (A/V & Web Conference) and applications/software within the corporate environment.
  • Provide build, setup, maintain, implement, and troubleshoot for all technology related matters.
  • Work closely with all users and management for issue resolutions, monitoring of corporate IT infrastructure.
  • Assist in initiatives/projects to drive technology improvement and user satisfaction.
Requirements:
  • At least 3+ year relevant work experience with a Diploma/Degree in Computer Science or relevant
  • Good IT concepts of hardware and software, networking, data storage, data backups, and monitoring.
  • Excellent communication skills (oral and written) to communicate clearly and professionally via chat, email, phone, and in-person conversations.
  • Good problem-solving skills, ability to troubleshoot and resolve issues
  • Core competency with Mac OS and Microsoft Windows and Familiarity with data backup concepts and systems
  • Good understanding of common PC & Mac hardware components and connections.
  • Good understanding of Network Protocols (TCP/IP/UDP/ICMP, etc.)
  • Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome, etc.).
Other desired skills:
  • Working knowledge of Conference Technology, Audio Visual.
  • Working knowledge with ITSM ticketing system.
  • Working knowledge of Cloud base applications.
  • Working knowledge of Mobile device management and support.
Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767

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Job Detail

  • Job Id
    JD1388894
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $4000 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned