Job Description

Job Summary

Our global activities are growing rapidly and we are currently seeking for a qualified IT Support to join our IT department. This position will be a full-time, office-based role in Singapore.

Responsibilities

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions; and
• Communicate and collaborate with a regional/global IT team members

Qualifications

• Fluent in English (both written and verbal)
• Associate\xe2\x80\x99s degree in Computer Science or Information Technology;
• At least 1 year of experience in a help desk or IT Support role; and
• Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of a team dedicated to supporting the development of ground-breaking drugs and devices. Our employees provide hope for those living with debilitating diseases. We invite you to be a part of something that is impacting millions of people around the globe while enjoying a competitive total compensation and benefits package and internal growth opportunities.

Awards:

• Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
• Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
• Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next:

A member of our recruitment team will review your qualifications and, if interested, you will be contacted for an interview.

EO/AA Employer M/F/Disability/Vets

*WARNING: Please beware of phishing scams that offer opportunities with Medpace in exchange for sending money. These scammers pose as legitimate employees from actual companies. Please be advised that a Medpace employee will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for a role with our company. All of our careers require that you first complete an online application and go through some sort of interview process.

Medpace