It Support Specialist

Baguio, Philippines

Job Description

Job Responsibilities:

  • 1st level SMS and SAP Support.
  • 1st level workflow configuration, setup and support.
  • Perform updates on workflow User Interfaces and configurations, Database changes/updates and support requests.
  • Sharepoint admin.
  • Preventive maintenance of hardware and software updates.
  • Hardware and software troubleshooting and problem isolation.
  • Deployment of computers, printers, and other peripherals.
  • Provides basic support for client software applications in case Helpdesk Level 1 Support won't be able to solve the problem or inquiries.
  • Research various problems to provide appropriate responses to end-users or departmental staff, be able to do basic troubleshooting and assist users through simple procedures.
  • Virus coordination.
Job Qualifications:
  • Graduate of Bachelor's Degree in Information Technology, Computer Science or any related field.
  • Strong analytical skills and keen on detail.
  • Problem-solving skills.
  • Good communication skills.
Job Types: Full-time, PermanentSalary: Php16,000.00 - Php20,000.00 per monthBenefits:
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Pay raise
Schedule:
  • Rotational shift
  • Shift system
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Education:
  • Bachelor's (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
Expected Start Date: 08/01/2022

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Job Detail

  • Job Id
    JD1077454
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Baguio, Philippines
  • Education
    Not mentioned