It Support Specialist
Singapore, Singapore
Job Description
Job Responsibilities:
- Coordinates, diagnoses and troubleshoots incoming employees\xe2\x80\x99 calls.
- Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.
- Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Acquisition, configuration, management, break/fix, applications installation & configuration, upgrades of company approved desktop and laptop devices.
- Manage and ensure IT assets (hardware, software) accuracy.
- Mobile device and cell phone telecommunications management \xe2\x80\x93 Provisioning, assigning, managing, cell phone contracts, and phone numbers. Provisioning for mobile device approved by the organization.
- Diploma in IT & Relevant Disciplines.
- Possess relevant experience in a help desk/IT support role
- Experience in the set-up, configuration, and use of computer hardware, software, and networks
- Experience in maintaining IT assets
To learn more about this opportunity, please contact Yi Fang at
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115
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Job Detail
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Job IdJD1367123
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned