Job Description

EurofraganceJob descriptionWhy working at Eurofragance?In Eurofragance you will be part of the exciting world of smells and fragrances.You will grow and learn in a company in constant growth and expansion.You will have the opportunity to develop your career working with top professionals.You will be part of a Global Company with Headquarters in Spain and subsidiaries in Dubai, Singapore, Mexico, Turkey, and India among others.You will practice your language skills in a global and multicultural environment.You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.We are Passion, Performance & Entrepreneurship, we are Eurofragance!Enjoy a great work environment in Eurofragance!At our company, we\'re committed to creating an inclusive work environment where everyone feels welcome, regardless of their gender, age, sexual orientation, or any other factor. We encourage candidates from all walks of life to apply for this job vacancy, and we extend a particularly warm welcome to those with disabilities.JOB MISSION:The main mission of this position is providing support to Eurofragance users, registering and solving the technical issues reported, mainly on Singapore IT systems & infrastructures but also providing support on other global sites if required. Additionally, it will take care of supervising and managing Windows systems.MAIN JOB FUNCTIONS:

• New IT equipments (configuration, installation and connection to the network)
• Software maintenance (new installation or upgrade)
• PBX knowledge to provide a basic support (with external support behind)
• Printers, industrial devices, etc\xe2\x80\xa6 support (with external support behind)
• Backup management on local systems
• Remote communication with the rest of global IT team to make one and unique global team
• User support via ticketing tool (could be local users or global users if required)
• Main point of contact for IT local partners
• Windows server and virtual environments management

Key Knowledge:

• Operating Systems: Windows, Windows server, IOS & Android
• Active Directory, DNS, DHCP, File Server management

Desirable knowledge:

• Office 365 and Exchange Online knowledge
• Virtualization: Vmware or similar
• Backup tools: Veeam Backup or similar
• Networking, VPN, firewalls, etc\xe2\x80\xa6 (Cisco, Fortinet or similar)
• Monitoring tools: Desktop Engine, PRTG or similar...
• Knowledge in Cybersecurity
• Cloud solutions (AWS, Azure)

RequirementsREQUIREMENTS:

• Diploma in Information Technology (IT) or related.
• At least 3 years\' of work experience in Microsoft environments management and local network support.
• Comfortable in matrix team structure with operational (Singapore) & functional (Spain) reporting.

Only shortlisted candidates will be contacted.

Eurofragance