Job Description

To provide the day-to-day I.T. operations of the local entity to ensure its efficiency and effectiveness. The job holder works closely with the user departments to ensure the local entity has robust, reliable, and highly available IT systems that will meet the business requirements of the local entity.

Responsibilities:

• Perform ongoing optimisation of system components such as updates and upgrades for client machine and servers
• Liaise with the Outsourced IT Support Resources to support the IT needs of the users on site, work is done in compliance with company standard and the solutions proposed are cost-effective.
• Manage all IT assets on site and ensuring that all software used on the Singapore site is appropriately licensed.
• Manage the IT infrastructure such as the link to the global wide area network, the site Local Area Network (LAN) and other telecommunication tools or resources that may be in use at the local site in line with the corporate guideline.
• Conduct system backups, optimisation, initiation of recovery procedures and routine troubleshooting.
• Provide after office hour support as required to minimise disruption to business operations
  

Requirements:

• Degree in Computer Science, IT Engineering or any related field of study, with minimum 3 years relevant experience, or
• Diploma or professional diploma Computer Science, IT Engineering or any related field of study with 5 years relevant experience would be considered
• Experience in the following would be advantageous:

o ERP (Enterprise Resource Planning) software support knowledge o Required server administration skill(s): Windows 2012/2016. IBM lotus notes. Microsoft SQL 2012/2016 o Required Application Skill(s): windows 10, office 365, notes clients

• Understanding of business processes in the manufacturing industry
• Good command of written and spoken English
• A good team player and ability to communicate with all levels in the organization
• Willing to travel overseas as required for assignments.