Job Description

What the role is:The Monetary Authority of Singapore (MAS) is Singapore\'s central bank and integrated financial regulator.As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore\'s exchange rate, official foreign reserves, and liquidity in the banking sector.As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore - banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education.MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry.Join us now, if you have a genuine interest in making an impact to help shape Singapore\'s economic and financial landscape.What you will be working on:You will be part of a dynamic team within Supervision Platforms Division under Information Technology Department.In this role, the officer is expected to undertake the following areas of work:Solution business analysis and designIn conjunction with business, to design and deliver a solution experience that meets the needs of user through human, digital, and physical interactions, over time, across a journey (in conjunction with policy, process, digital enablers).Mapping of the service/business/functional requirements to solution/application system/technical requirements and ensure overall design, development and implementation remains consistent with the overall architecture of the project, and its objectives and needs.Vendor contracting and managementManage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT servicesConduct procurementGovernance, Risk and ComplianceEnsure compliance to ICT Governance policies and standardsEnsure risk framework is adhered to, and carry out risk management for projects and productsProject delivery and qualityPlan and manage IT projects, and ensure alignment of project to the business objectives within established scope, cost and scheduleQuality: To assure the quality of systems and applications, including the establishment of quality management technology and systems for applications development and deliveryOperations and maintenance, user supportManage and direct the day-to-day operations of IT servicesManage change request, service request and production support issues and ensure service levels are metReview post production issues and identify root cause and work with vendors on preventive measuresPlan, execute and support system implementation, software/hardware upgrades and security patchesMeasure, monitor and continuously improve performances of IT servicesWhat we are looking for:Bachelor Degree or Master Degree with preferably 10 years of relevant working experience in project management, business analysis and system operationExperience in project management, vendor management, incident management, problem management and release managementStrong experience in managing business, IT and senior stakeholdersSound understanding of the technical aspects of systems integration in an environment with diverse technologiesStrong communication skills and ability to influence to gain consensus from multiple stakeholders when requiredWorking experience in using project management software like JIRA to track, monitor, and reporting of project/issue progress and producing reportsFamiliarity with Government Instruction Manual 8 will be an added advantageGood analytical skills, and able to mulit-task and deliver results in a timely mannerSelf-driven, creative and team-oriented person with good interpersonal and organizational skills, positive attitude and able to work under pressureExcellent technical troubleshooting skillsSound knowledge in coding languages, databases, application architecture, cloud technologies and IT securityAs part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.About Monetary Authority of Singapore:MAS is the central bank of Singapore. Our mission is to promote sustained non-inflationary economic growth, and a sound and progressive financial centre.

Monetary Authority of Singapore