Job Description

Job Summary

• Singapore
• Permanent
• JN -082023-1944873
• Aug 11, 2023
• S$0-49k

As an IT specialist, you will be responsible for implementing and maintaining security and business continuity controls at key IT systems and processes to secure the IT environment

Role & Responsibilities:

• Establish and own production incident management framework. Handle production incidents and ensure timely escalation of security incidents
• Monitor and report on IT service level trends and production incidents to senior management and relevant stakeholders
• Maintain IT Configuration Management Database (CMDB); conduct regular environment review and scans to ensure that CMDB is up to date
• Provide Level 1 production support and ensure segregation of duties principle is maintained. Ensure that production data is removed or masked in non-production systems when they are no longer required
• Establish and own IT change management process: ensure that changes are assessed, tested and approved before implementation
• Set up and drive Change Advisory Board meetings, and document change approvals
• Manage emergency change process and ensure checks and controls are in place for such changes
• Implement and monitor logging facilities to detect and escalate any unauthorised changes implemented to production environment
• Detect and manage any shadow IT, and manage onboarding of shadow IT to be managed
• Monitor hardware and software End-of-Life and End-of-Service Life cycles, lead technology refresh initiatives and maintain technology refresh plan on premise and on cloud
• Define Business Continuity and IT Disaster Recovery (DR) processes; conduct and maintain Business Impact Analysis (BIA), and ensure that system DR requirements are documented; provide advisory support on proposed RTO/RPO
• Coordinate the testing of DR plans and resilience capabilities, and follow up to ensure weaknesses are remediated
• Conduct periodic review of infrastructure to identify single points of failure and remediate them
• Define system capacity and threshold requirements, monitor resource utilisation of systems on cloud and on premise
• Maintain central inventory of system data backup requirements, coordinate data backup and restoration testing
• Ensure backups are protected from unauthorised access
• Ensure that confidential data are removed from storage media and backup on disposal/redeployment

Qualifications

• 2-3 years of working experience in IT Service Management, Business Continuity Management, IT Disaster Recovery and/or IT operations capacity
• Excellent strategic, problem solving, and analytical skills, with keen attention to details
• Ability to think through hypothetical situations and concepts and to identify risks and weaknesses in various business processes
• Exposure to DevOps, and cloud platforms such as AWS and Azure would be valuable
• Strong inter-personal and communication skills
• Team player and ability to work independently when the need arise
• Industry certifications and knowledge of relevant frameworks (e.g. ITIL, COBIT, TOGAF, CBCP) would be a bonus

If you are interested in this position, please click "Apply Now" and we will review your qualifications & reach out to you for further discussion & next steps.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502
Registration No: R1876903

eFinancialCareers