Job Description

Responsibilities:

• Make outbound calls to clients to promote and sell a product or service
• Address client's needs, complaints, or other issues with products or services
• Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed
• Build lasting relationships with clients and other call center team members based on trust and reliability
• Utilize software, databases, scripts, and tools appropriately
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
• Make sales or recommendations for products or services that may better suit client needs
• Take part in training and other learning opportunities to expand knowledge of the company and position
• Adhere to all company policies and procedures

Qualifications: Above average communication skills both English and Japanese At least 1 year of call center experience At least High School Graduate Sales Experience (Preferred but not required) Selling skills Willing to work in PasayJob Type: Full-timeSalary: Php45,000.00 - Php50,000.00 per monthBenefits:

• Paid training

Schedule:

• 8 hour shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Application Question(s):

• Do you have call center experience? If yes, for what company and how long?
• Do you have SALES experience in a call center? If yes, for what company and how long?
• Do you have SALES experience OUTSIDE call center? If yes, for what company and how long?
• Do you have work experience related Online Trading/Cryptocurrency/bitcoin? If yes, for what company and how long?
• Do you have personal investment or knowledge in Online Trading/Cryptocurrency/bitcoin? If yes, what platform do you use and for how long?
• Fluency in speaking Japanese from 1-10 (10 being the highest)
• Are you amenable to work in Pasay?
• Can you start immediately?
• How much is your expected salary?