Junior Application Support

Singapore, Singapore

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Manage day to day application support activities and BAU deliveries for in-house Risk Management system
Crisis/Incident Management, escalating with appropriate urgency. Ensuring team follow the prescribed incident & problem management process
Ensure that the team's Service-Level Agreements for issue resolution and remediation are adhered to.
Proactively pick up and resolve all application issues and business queries from Traders, Middle office, Product Control and Operations clients.
Be on top of intraday issues and provide quick reply, resolution. Be an independent and strong individual contributor with less reliance on team (post training)
Responsible for minimizing downtime/outages/issues of all systems supported by core risk team.
Identify and drive efficiencies in support tasks enabling the support team to be more effective.
Oversee development releases to Production, ensuring stability and maintaining quality & efficiency

Job Types: Full-time, Permanent, ContractBenefits:

Schedule:

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