Job Description

We are looking for a Junior Functional BA to join one of the Top University in Singapore!

Working Hours: Mon-Fri office hours

Working Location: Jurong West

Friendly & supportive working environment (end user environment)

Salary up to $6,200 + AWS + Bonus (2-3 months)

Experience in handling HR/Finance/Procurement projects are welcome to apply!

What you will be working on:

Responsible to assess business requirements and make evidence-based recommendations to support process improvements

Work collaboratively across all departments within the organization to drive process improvement initiatives that will be aligned with business priorities

Develop, plan, and facilitate business process improvement projects

Organize and lead focus group discussions with business users to understand the business pain-points and user requirements

Able to visualise the end-to-end process and translate the process workflow and business requirements into functional and design specifications

Apply process improvement methodologies and tools (e.g., Lean Six Sigma) to address process challenges

Identify opportunities to apply digital transformation technologies, such as process automation tools as part of solutioning (where appropriate) to improve and optimise resources

Responsible for managing the project charter & timeline, tracking progress, ensuring deliverables are met and managing the change communication within cross-functions (when required)

Collaborate closely with our technology and business transformation team to coordinate and oversee user requests and support user testing when necessary

What we are looking for:

Singaporean only

At least 2 years of experience in project management and successfully implemented Business Process Improvement initiatives

Exposure in mapping processes, creating flowchart and using Lean Six Sigma/Design Thinking methodology

Good working knowledge on ITIL, service design and business process transformation

Good working knowledge and skills on cloud Service platforms such as ServiceNow

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

ScienTec Consulting