Junior Desktop Support Engineer

Manila, Philippines

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Duties:

Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies.
Monitor and respond effectively under incident management tasks: Ticket Handling (Service Now) || Incident analysis and initial troubleshooting || Incident isolation and proper escalation
Proper asset handling and management: Asset inventory of desktop/laptop items
Install, test and configure new workstations, peripheral equipment and/or software
Basic computer hardware knowledge (parts, compatibility & build)

Job Type: Fixed term
Contract length: 12 monthsPay: Php11,000.00 - Php15,000.00 per monthBenefits:

Schedule:

Experience:

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