Key Account Manager (hospitality) | Up To Sgd4, 500
Singapore, Singapore
Job Description
- Develop strong and productive relationships with customers to meet their service expectations and create a high degree of customer satisfaction.
- Handle all reservations and answer customer enquiries via online booking platforms
- Be responsible for complaint handling.
- To liaise with internal departments including Hong Kong, Shanghai and Singapore BD teams and Dubai Call Centre, collect and consolidate client requirements and coordinate with the service vendors to meet customer expectations
- Establish e-sales channel and plan according to the development strategies for key client accounts
- Coordinate all organizational project matters and manage all daily project management issues
- Deliver training programs on product knowledge and the use of multiple online booking platforms to APAC end-users
- Understand the terminology of the automobile business and keep up with technological changes in the product
- Diploma / Degree in Business or related fields.
- Minimum of 3 years\' experience in an operational sales or account management role
- Possess a \'hunter\' mentality and comfortable in a client-facing role.
- Posess excellent interpersonal and communication skills.
- Working Location: Central area.
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Job Detail
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Job IdJD1393259
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3500 - 4500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned