Job Description

Key Account Manager (Restaurants) - Account Management (Singapore)

\xe2\x80\x9cTo be the most loved everyday food and groceries destination!\xe2\x80\x9d - that\'s our mission at foodpanda (small \'f\').

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

The Key Account Manager will have a track record as a significant individual contributor - comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Lead, Account Management.

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities
• Do monthly/quarterly business reviews with your clients
• Achieve and exceed on weekly and monthly KPIs/business goals
• Maintain and grow the revenue and gross profit of each account through constructing and negotiating commercial terms within your portfolio
• Grow the topline for our clients and your portfolio through marketing endeavors, operational excellence tools/metrics, strategic launches/partnerships
• Work with internal support functions to ensure that content, operational, marketing
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market

Requirements:

• 2+ years\' experience within an Account Management role preferable
• Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in any of the following areas: media, advertising, and e-commerce
• Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer
• Strong relationship builder, has a positive attitude and is a team player
• Highly driven, is self-motivated, target oriented, resilient and tenacious
• Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
• Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
• Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment
• Highly organized and plans and prioritizes work effectively

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Foodpanda