Job Description

Role Responsibilities

• Implement the programme delivery in line with the Bank\'s control and governance framework
• Proactively propose and design control improvements, enhancements and simplifications where appropriate
• Provide cross domain support for Programme delivery (SCM, RFS/Change Management, Project Finance, Resources)
• Deliver all allocated activities to the highest quality standard and call out when this is not the case
• Provide accurate and highest quality information to senior stakeholders for them to make informed decisions
• Proactively monitor programme artefacts and deliverables for quality and completeness, including auditable approval trails
• Support Programme to manage and close audit, risk and regulatory commitment and proactively self-identify gaps and prevent any audit findings from internal and external auditors
• Ensure the Programme\'s financial management meets its annual budget via thorough review, control and report on financial status as per the bank\'s standards
• Streamline and simplify programme controls and processes to increase focus on programme delivery through collaboration with portfolio assurance team
• Monitor programme benefits and ensure benefits management plans are implemented effectively with clear ownership and metrics of success
• Advocate best practices across all streams of work within the portfolio / programme and drive consistent high quality deliverables
• Ensuring all relevant tools for programme status is up to date including Project status, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the appropriate governance bodies
• Work extends to the governance, tracking and monitoring of all Initiatives by ensuring governance to Group standard administered by the Project Review Committee or PRC (agenda, papers, packs and minutes).
• Ensuring that all submissions to committees and working groups (PED, Change Request, Closure Reports, Benefit Reports, Progress Reports etc.) are of the right quality and are timely
• Pivot the portfolio to from PRC to QPR and aligned the portfolio operations to the new processes.
• Establish strong relationship with all stakeholders by building trust and delivering high quality work

Strategy

• Assist with the setup of programmes and projects or initiatives for success
• Facilitate End to End execution (scoping, delivery and follow up on remediation actions) through close co-ordination with all stakeholders across group, region and country teams
• Ensure end-product and artefacts delivered are of sufficient quality and accuracy fit for regulatory consumption

Business

• Maintain strong stakeholder engagement
• Escalate appropriately to ensure necessary decisions are made in a timely manner

Processes

• Drive the continuous improvement of practices

People and Talent

• Provide proactive self-orienting and self-motivating leadership, and work with limited direction
• Provide strong leadership, management and coaching
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners
• Risk Management
• Support the management of the programme and project or initiative professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
• Drive the adoption of "lessons learnt" across TTO programmes or initiatives, driving consistency and efficiency
• Manage professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
• Governance
• Provide timely and accurate reporting to appropriate committees
• Ensure Programmes within the portfolio are meeting standards per the PMS or initiatives within QPR are meeting standards per nWOW

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Programme managers
• Project managers
• Business stakeholders
• Portfolio PMO
• Finance

Our Ideal Candidate

• 10+ years of professional working experience in Banking domain
• 6+ years of experience in supporting projects in terms of governance, quality and financials
• Certification in PMP preferred.
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value.
• Strong sense of personal ownership and responsibility in accomplishing the organisation\'s goal. Is confident and will roll-up his/her sleeves to drive success
• Able to get things done in a quick-paced environment. Be transparent and open around what doesn\'t work and what does
• Excellent organizational and leadership skills (successfully led and managed end-to-end technology services and or technology operations) with ability to manage multiple deadlines and effectively prioritise
• Experience of developing a people strategy, influencing relevant stakeholders and decision makers, and executing decisions efficiently and consistently
• Excellent communication skills - oral, written and presentation; technical reporting writing across various types of target audiences
• Knowledge of Clarity & ECM (formerly known as ePMO) standard
• Tracks risks and opportunities across portfolio forecasts and identifies strategies for optimising spend portfolio as risks and opportunities develop.
• Domain knowledge in technical and/or Operational project delivery preferred.

Role Specific Competencies

• PMO
• Project Management
• Project Management Tools
• Risk Management
• Standard Operating Procedure
• Relationship Management
• Problem Solving
• Process Management

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

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