Job Description

Please apply via this link: We have a wide variety of career opportunities around the world - come find yours. Department overview The Airport Operations department keeps operations at our airpor Please apply via this link: We have a wide variety of career opportunities around the world - come find yours. Department overview The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. Job overview and responsibilities . Actively engage with all customers to enhance the travel experience . Lead day to day operations, performance, resource planning (where applicable), flight delay and disruption handling, work assignments and training coordination . Provide support to station leadership and team . Coach and mentor team members and follow through on commitments . Build trust up and down within their team . Identify skill gaps and work with station leadership to coordinate training . Provide feedback on team performance . Recognize and develop team members . Monitor and report service partner performance and escalate as appropriate . Ensure vendor compliance with all operational, safety, security and regulatory requirements . Coordinate day to day issues with airport facilities, airport authority, government and border agencies . Conduct company audits as required . Monitor performance to assure that operational, safety, service and efficiencies are met . Provide technical guidance and interpret company policies and procedures to assist United and Vendor employees . Other duties including collateral work, back office administration and customer correspondence Required . Tertiary qualifications or equivalent work experience in an operational Airline environment . Minimum five (5) years' experience in all areas of Airport Ground Services . Must be fluent in English (written and spoken) . Intermediate computer literacy (Industry systems, MS Office, Outlook 360) . Airline industry experience . Ability to work in a fast-paced operational environment . Strong communication skills and interpersonal skills . Ability to work independently without supervision . Ability to make sound business decisions, analytical thinking . Goal-directed Leadership ability and Service-oriented performance . Prior experience leading a work team . Maintain well-presented and professional appearance . Must be flexible to work varying shifts, available 7 days a week/24 hours a day, including holidays and weekends, to deal with any operational and/or unforeseen situations Please apply via this link: