Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA.

Outcomes:

• Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable

• Consistently plan a business analysis approach for complex situations

• Design define and test project/product requirements

• Play multiple roles within activities prescribed by a methodology

• Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly)

• Engage all stakeholders and gain consensus in agreement of results

• Create the software requirements artefacts and deliverables

• Communicate complex information in an easy-to-understand manner

• Consistently develop effective change control processes for complex requirements and designs.

• Determine the appropriate level of abstraction for business analysis information in complex environments

• align complex requirements with design with some support from Lead BA if available

• Understand BA knowledge areas appropriately to be able to use to solve a business problem

• Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA

• Validate and verify information to identify solution options that meet business needs

• identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task

• Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager

• Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA

• Perform complex impact assessments of changes to requirements and designs

• Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs
  

Measures of Outcomes:

• Business value addition

• Communication effectiveness

• Customer feedback

• Business Analysis processes and tools

• Reusable artefacts/methodologies for use across organization

• Trainings undertaken/given including certifications
  

Outputs Expected: Business Value:

• Active identification of business problems
  constraints
  dependencies that leads to right solution pick

Stakeholder Engagement:

• Lead written and verbal communication in and out of the client
  specific to the engagement
  

• Negotiation of various options Vs value delivered with stakeholders

Requirements Engineering:

• Use of right set of tools
  templates
  and/or processes for aligning requirements and design.
  

• Good expertise in using several business analysis tools to elicit
  document and manage requirements

Solution Evaluation:

• Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis

Process:

• Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team

BA artefacts maintenance :

• Documentation of the process plus project artefacts owned by the Business Analyst
  

• Management and communication about project artefacts to the various stakeholder groups
  

• Develop and proactively drive adoption of tools
  templates
  and processes to help others produce effective decision making and approval processes

Team Management :

• Mentor Junior Bas in the organization/Portfolio on a need basis

New Business:

• Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership)
  

Skill Examples:

• Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking

• Behavioural Characteristics \xe2\x80\x93 Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability.

• Business Knowledge \xe2\x80\x93Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations

• Communication Skills \xe2\x80\x93 adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods \xe2\x80\x93 verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions

• Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution

• Tools and Technology \xe2\x80\x93 Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders.

• Business Analysis techniques \xe2\x80\x93 Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment
  

Knowledge Examples: Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis)

• Business Analysis Approach\xc2\xb7 Consistently plan a business analysis approach for complex situations.\xc2\xb7 Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly.\xc2\xb7 Play multiple roles within activities prescribed by a methodology.\xc2\xb7 Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise.\xc2\xb7 Ask relevant questions to uncover and understand organizational needs to\xc2\xb7 Ensure that the planning activity covers enterprise breadth and depth.

• Stakeholder Engagement\xc2\xb7 Lead others with complex stakeholder engagement.\xc2\xb7 Effectively manage difficult personalities on a team and resolve issues if they arise.\xc2\xb7 Have been engaged by stakeholders with their open feedback and opinions.\xc2\xb7 Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval.

• Business Analysis Information Management\xc2\xb7 Lead others in developing effective approaches for managing business analysis information.\xc2\xb7 Determine the appropriate level of abstraction for business analysis information in complex environments.\xc2\xb7 Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization.\xc2\xb7 Recognized internally as an authority in locating even hard-to-find information\xc2\xb7 Identify and leverage the appropriate business analysis tools based on the information and purpose of the task\xc2\xb7 Coach and guide others on effective use of techniques and Business Analysis tools

• Business Analysis Performance Improvement \xc2\xb7 Consistently identify and correct issues with business analysis work and independently plan improvement efforts\xe2\x80\x94even for complex issues.\xc2\xb7 Receptive to non-traditional ways of learning ideas.\xc2\xb7 Use a structured approach for creative solutions to complex problems.\xc2\xb7 Evaluate what worked what did not and what could be done differently next\xc2\xb7 Recognized by colleagues as an authority in analyzing performance and developing improvement plans

• Requirements Elicitation\xc2\xb7 prepare for complex elicitation activities\xc2\xb7 Anticipate possible delays and proactively ask for assistance in reprioritizing.\xc2\xb7 Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members\xc2\xb7 Lead others in elicitation activities\xc2\xb7 uncover emotional drivers of stakeholders and develop messaging accordingly.\xc2\xb7 Take existing tools and techniques and apply them in new ways.\xc2\xb7 Consistently use meeting management skills and tools to keep discussions focused and organized.\xc2\xb7 Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience\xc2\xb7 validate complex information in an easy-to-understand manner.\xc2\xb7 Identify potential gaps in elicitation results that may require additional elicitation activities.\xc2\xb7 Engage all stakeholders and gain consensus in agreement of result\xc2\xb7 Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them

• Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.\xc2\xb7 communicate complex information in an easy-to-understand manner\xc2\xb7 Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained\xc2\xb7 gain agreement on commitments with stakeholders\xc2\xb7 Support others in complex stakeholder collaboration situations\xc2\xb7 Establish stakeholder engagement monitoring practices

• Requirements Life Cycle Management\xc2\xb7 Align complex requirements with design independently\xc2\xb7 Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies\xc2\xb7 Coach others on traceability relationships and effective use of business analysis tools\xc2\xb7 Invite recommendations from others to conduct effective requirements traceability\xc2\xb7 Share requirements/designs to identify overlaps and trends with stakeholders.\xc2\xb7 Share change and improvement strategies for existing and future projects with colleagues\xc2\xb7 synthesize complex data from disparate sources and understand how they impact the enterprise or organization\xc2\xb7 Provide relevant data to support recommended prioritization decisions.\xc2\xb7 Ensure stakeholders understanding and acceptance of prioritization decisions.\xc2\xb7 Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them.\xc2\xb7 Engage all stakeholders and gain consensus before pursuing a course of action\xc2\xb7 Help others understand the impact of prioritization on other business functions including strategy financial and legal\xc2\xb7 guide complex impact resolutions activities.\xc2\xb7 Perform complex impact assessments of changes to requirements and designs\xc2\xb7 Use supporting data to challenge any changes with negative impacts.\xc2\xb7 Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design\xc2\xb7 Resolve complex issues and conflicts independently and lead others in this task

• Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change\xc2\xb7 Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise\xc2\xb7 Research analyze and synthesize data to support rationale for change\xc2\xb7 Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition\xc2\xb7 Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise\xc2\xb7 Use a structured approach for creative solutions to complex problems\xc2\xb7 recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment\xc2\xb7 Define and mitigate undesirable consequences while transitioning to a final future state\xc2\xb7 Leverage historical data to assess the impact and likelihood of risks occurring for the current change.\xc2\xb7 Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks.\xc2\xb7 Consistently apply risk models that are suitable to the situation.\xc2\xb7 Use a structured approach for creative solutions to complex problemsChange Strategy\xc2\xb7 develop effective change strategies even for complex situations\xc2\xb7 Engage all stakeholders and gain consensus before pursuing a course of action\xc2\xb7 recognized by colleagues as an authority in developing effective change strategies

• Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.\xc2\xb7 recognized by colleagues as an authority at modelling requirements and designs\xc2\xb7 Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs.\xc2\xb7 Coach others on how to prepare and deliver written customer-focused communication.\xc2\xb7 Meet regularly with peers and counterparts to discuss methods of ensuring design quality.\xc2\xb7 Play multiple roles within activities prescribed by a methodology\xc2\xb7 Coach others how to use the input from all stakeholders to make the most informed decisions\xc2\xb7 Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval\xc2\xb7 Have been recognized as an authority in several analysis methodologies\xc2\xb7 Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements\xc2\xb7 Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion\xc2\xb7 Consistently ensure complex requirements support one another.\xc2\xb7 Regularly solicit requirement viewpoints from relevant stakeholders\xc2\xb7 Convert complex ideas into easy concepts\xc2\xb7 Be engaged as an authority to develop requirements architecture\xc2\xb7 Consistently develop effective designs with complex requirements\xc2\xb7 recognized by colleagues as an authority in developing design options that achieved the desired future state\xc2\xb7 Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions

• Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness\xc2\xb7 Take existing evaluation methods and apply them in new ways to address solution evaluation\xc2\xb7 Monitor historical data to identify systemic issues and best practices.\xc2\xb7 Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise.\xc2\xb7 Focus learning on using business acumen.\xc2\xb7 Help others understand the solution\xe2\x80\x99s impact on business related metrics such as operating costs revenues and customer profit margins\xc2\xb7 Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions\xe2\x80\x99 merits.\xc2\xb7 Consistently identify opportunities to contribute to the solution\xe2\x80\x99s value.\xc2\xb7 Utilize proven methodologies for problem solving and critical thinking\xc2\xb7 Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components\xc2\xb7 recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution\xe2\x80\x99s value

• Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer

• Good understanding of Software development life cycle & Methodologies

• Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption

• Develop a network of Subject Matter Experts (SMEs) inside the organization

• Practice innovative ways of performing various BA tasks using common techniques
  

Additional Comments: What you\'ll do \xe2\x80\xa2 Analysis of functional, business and technical requirements into flexible, strategic solutions \xe2\x80\xa2 Lead by example through setting analysis standards and project approaches \xe2\x80\xa2 Work with business SMEs to write and enrich user stories/features for the delivery team to work on \xe2\x80\xa2 Support the delivery lead through ad-hoc analysis requests and planning exercises \xe2\x80\xa2 Produce MI and artefacts for senior stakeholders \xe2\x80\xa2 Support the delivery team to increase efficiency and effectiveness through self organisation \xe2\x80\xa2 Propose new ideas/ways of working to elicit change requests from the business \xe2\x80\xa2 Support business users with ad-hoc queries \xe2\x80\xa2 Support the full project lifecycle through to implementation \xe2\x80\xa2 Practice, develop and promote the use of standards for change. The knowledge, experience and qualifications you need \xe2\x80\xa2 3+ years experience of working in Asset Management and Change/Technology \xe2\x80\xa2 Exposure to Alternative Investments \xe2\x80\xa2 Experience in business analysis or similar change role \xe2\x80\xa2 Logical, structured thought processes and good problem-solving skills \xe2\x80\xa2 Strong relationship management and ability to engage both Business and Technology stakeholders \xe2\x80\xa2 Track-record of delivery within large programmes \xe2\x80\xa2 Detailed and logical approach with full traceability of analysis \xe2\x80\xa2 Pro-active and delivery-focused