Job Description

Job no: 500325
Work type: Full Time
Location: HarborFront Office
Categories: Information Technology


JOB SCOPE

• Instrumental part of network operation team responsible for the network and security infrastructure components in all data centers and ELV rooms.
• Leading the Network / Security services in providing support to 24x7 business operation, provide timely remote/on-call support on major network / security infrastructure issues during off hours.
• Leading the support for install, configure network / security equipment.
• Leading the support for network & system and end point equipment for infrastructure security.
• Leading the Team to support and maintain network / security risk and remediation.
• Actively monitor and resolve network activity, Security vulnerability.
• Ensure established operation processes are followed and participate in regular process reviewed.
• Leading the support to IT support team in resolving network and security issue.
• React to audit/assessment findings fast, provide remediation plan and execute accordingly on a timely manner.
• Report and track network and follow up on network & vulnerability incidents till resolution.
• Escalate any unsolved issues to the management on a timely manner.
• Participate in service standards updates and ensure services adhered to the defined SLAs.
• Support project team and vendor in implementing new solution and enhancements.
• Work with Corporate team on latest technologies and processes to improve the overall security of the infrastructure.
• Maintain updated documentation and upkeep of knowledgebase.

• Degree in Information Technology or Security related curriculum preferred.
• Additional experience may be substituted in lieu of a degree.
• Formal training and certification in Firewall & Network & Network Design.
• Subject matter experience with network security, firewall configuration, network access control and management, switching and routing configuration.
• Minimum 8 years hands-on experience on network and security support.
• Minimum 3 years hands-on experience as network and security team leader.
• Self-starter, experienced leading a workgroup for network / security services
• Experience in network hardware / software troubleshooting / performance tuning.
• Subject matter experience in network security, maintenance & troubleshooting support.
• Rich experience in managing and configuring Firewalls, including virtual-wire/bridge-mode/layer-3 routing modes, active-standby or active-active HA redundancy, identify awareness, etc
• Subject matter experience in firewall managing and monitoring tool, for example: algosec, firemon, etc.
• Well understanding in ITIL processes, hands on experience on ITSM tools, for example ServiceNow.
• Understand IT regulatory/compliance standards, for example PCI, HIPAA, etc.
• Subject matter experience in vulnerability assessment, pen test.
• Experience supporting and maintain a medium to large scale network.
• Subject matter experience in multi-vendor products - HP, Cisco, Brocade routers and switches, Proxy Appliances, Load Balancer, Network Security Appliances, Aruba Wireless.
• Strong experience with cross vendor network security products, Antivirus, Security Information Management Tool, Vulnerability scanning, SIEM and Log management, Network enforcement tools.
• Up to date industrial knowledge in network security design & implementation.
• Leading in major incident recovery and situation reporting.
• Organized and able to handle multiple tasks and follow up to drive for timely closure.
• Excellent communication with stake holders and senior management members.