Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team.Job ResponsibilitiesTraining

• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.

• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.

• Lead the curation of training materials including online resources.

• Lead learning partnership discussions within intact team based on collated post training evaluation and feedback.

• Monitor current year training budget and collaborate with intact team to formulate subsequent year's training budget.

• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

• Collaborate with Quality Assurance (QA) by participating in QA inspections and harness the collated data to identify training needs to curate training programs.

Quality Assurance

• Participate in internal Quality Assurance inspections to understand the strategy of QA.

• Ensure completion of internal inspections in accordance with the companyxe2x80x99s standards.

• Participate in new and improvement initiatives on property preparedness in delivering above beyond service.

Creative

• Participate and provide inputs on creative initiatives on communication plans and drive continuous improvements for HTQA's collaterals designs.

Employee Engagement and Experience

• Uphold and embrace the highest standards as Marina Bay Sands TM by embracing the brand and service culture.

• Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.

• Self xe2x80x93 motivation for continuous learning and development.

• Guide TMs on their career and personal goals

• Create a pleasant working environment that inspires the team and cultivates OneMBS culture.

Job RequirementsEducation & Certificationxc2xb7 Minimum GCE O Level.xc2xb7 Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.Experiencexc2xb7 Minimum 2 years experience in the same capacity.Other Prerequisitesxc2xb7 Capable of using Microsoft Office applications and presentation skills.xc2xb7 Having a good command of spoken and written English, and any additional language is an advantage.xc2xb7 Pays attention to details and has strong customer service skills.xc2xb7 Mature, meticulous, resourceful, organized, and able to work independently.xc2xb7 A team player and takes initiative to assist other Team Members when required.xc2xb7 Have impeccable follow-through; and xe2x80x9cCan Doxe2x80x9d attitude and mindset.xc2xb7 Good guest relations and problem-solving skills.xc2xb7 Good planning and execution skills.
xc2xb7 Be ready to work on weekend, public holiday.Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands