Level 1 It Support

Philippines, Philippines

Job Description


At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.
Deploy Triton Digital's solutions (streaming, advertising, measurement) and ensure proper integration within client environments
Perform Re-installs for clients that need rebuilds
Work closely with Project Managers on the installation schedules and status reports
Ensure proper handoff to Support team through implementation documentation and training
Assist Support team with handling a limited amount of low complexity issues and tickets that pertain to implementations
Requirements
Experience in supporting IT (MS Windows OS - Server and Desktop environments) (required)
Very detail oriented and excellent attention to detail.
Good knowledge in audio hardware and software (required)
Good written and verbal communication skills in English (required)
Good written and verbal communication skills in a second language (an asset)
Excellent problem solving skills
Excellent ability to think outside the box to improve efficiency and effectiveness in processes
Good organization and collaboration skills
Benefits
Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g. Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting

At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, s

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Job Detail

  • Job Id
    JD1130141
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Philippines, Philippines
  • Education
    Not mentioned