Logistics Service Officer

Singapore 627725, Singapore

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Job Responsibilities:

To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
To perform billing and ensure the accuracy of the invoices raised & filing once job completed
To perform data entry into the respective systems in an accurate and timely manner
To attend to customers\xe2\x80\x99 requests or calls in a timely and professional manner
To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead
To provide the necessary training and guidance to his/her assigned buddy
To do up any reports, extracting information as and when assigned or required
To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
To assist the Lead for any tasks assigned to from time to time

Job Requirements:

GCE \xe2\x80\x98N\xe2\x80\x99 or \xe2\x80\x98O\xe2\x80\x99 Level or relevant education qualifications
Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
Possess good communication skills to ensure that customers and internal stakeholders understands the requests/requirements
Attentive and detail-orientated
Able to work under stress and pressure
Good teamwork and problem-solving skills

Benefits:

Job Type: Full-time Salary: Up to $3,200.00 per month Benefits:

Schedule:

Supplemental pay types:

Work Location: One location

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