Luxury Customer Marketing And Commercial Manager

Singapore, Singapore

Job Description


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About Us

Diageo is the world\xe2\x80\x99s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose \xe2\x80\x93 Celebrating life, every day, everywhere \xe2\x80\x93 has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value. Strategic Partnership (SG & MY) is a key lighthouse market within Diageo South East Asia (SEA) \xe2\x80\x93 one that has seen double-digit Net Sales Value (NSV) growth in the last few years, despite the pandemic. Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world\xe2\x80\x99s very best people. Feel inspired? Then this may be the opportunity for you.

About You

The role will need to work closely with internal & external stakeholders \xe2\x80\x93 Regional Luxury team, a Joint-Venture (JV) partner and 3rd Party Distributor. However, its true potential lies in unlocking synergies and scale across Luxury portfolio \xe2\x80\x93 to generate profitable and sustainable growth through outstanding execution.

About the Role

Luxury Commercial & Trade Marketing Manager will drive the luxury execution in SP \xe2\x80\x93 with Singapore as the focus market and Malaysia. To deliver exponential value business growth, extending our share leadership through strategic priorities in Luxury Scotch, Whisky Recruitment and Gin.

Top Accountabilities:

1. Strategy & Planning

  • Accountable for NSV delivery and Market Share for Diageo Luxury brands priority markets (Singapore + Malaysia)
  • Coordinate with regional Luxury team to build & own Luxury strategy for priority markets. Influence in-market partners and agencies to develop and execute the right growth strategies for Diageo
  • Lead engagement with TLA & in market execution, adapting Regional SEA toolkits where relevant for SP roll-out at scale
  • Work with in-market partners to plan and implement full portfolio and regional campaigns
  • Builds the Luxury, aspiration for, and purchases of Diageo products by sourcing the right product mix and crafting luxurious drink experiences.
2. Data & Insights
  • Applies information from Diageo and the customers to understand sales trends, identifying both the gaps and opportunities leading to brand growth strategies among HNI.
  • Data governance and management \xe2\x80\x93 integrating and reporting for SP. Ensure partner compliance, in partnership with SP BI Lead
  • Partner Marketing in identifying Shopper Insights, trends and opportunity spaces
3. Capability & Training
  • Work with in-market and regional teams to ensure an E-commerce capable organization. This includes establishing right agency ecosystem (media performance, design, E-comm service provider, E-comm sellout and category share data) and training
4. Unlock Partner and Regional Synergies
  • Leverage both in-market and regional SEA stakeholders to enable the best Luxury execution in SP (this includes identifying the right RTC enablers, leading cross-portfolio RTC negotiations and owning cross-portfolio relationships)
  • Own cross-portfolio relationship with identified Trend Leading accounts (this includes identifying right TLAs (JUBP partners) as part of SP Strategy, leading negotiations and being the key point of contact)
  • Work closely with Regional Luxury team (SEA) in unlocking synergies for SP Luxury i.e. Luxury toolkits and assets
5. Operate with the highest standards of compliance, controls and governance & risk management

Experience required/Skills/Capabilities/Languages

Min 5 years of relevant experience either leading execution for Luxury Brands, ideally in Trade marketing function & worked on tapping HNIs

Experience in the liquor industry is a PLUS, not a MUST

Proficiency in Mandarin will be value added in this role.

Shape the future \xe2\x80\x93 lead the breakthrough thinking for the organization to unlock the market growth opportunity. Influence senior partners across SP and SEA to follow your Luxury strategy.

Commercial mindset\xe2\x80\x93 You have led customers with P&L accountability, negotiated JUBPs at the senior management level, influenced Commercial counterparts. You have a record of delivering brilliant execution.

Luxury \xe2\x80\x93You are curious and passionate about this area keeping up with trends, competitor activity & discovering the success platforms of the future. Crafting Luxury experience & implementing it to deliver business is critical.

Able to build strong networks & relationships, holding tension as required both internally & externally.

Analytical skills \xe2\x80\x93 you can synthesize and analyze data, generating substantial insights and recommendations

Agility to work in a fast paced, matrix organization and the ability to build brilliant relationships with partners both internal and external to deliver outstanding outcomes

Effective communicator, driving simplicity

Diversity Statement

Celebrating our inclusive and diverse culture is core to Diageo\xe2\x80\x99s purpose of \xe2\x80\x9ccelebrating life every day everywhere\xe2\x80\x9d. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don\xe2\x80\x99t let anything stop you from applying. Character Is Everything

Worker Type : Regular

Primary Location: Ocean Financial Centre

Additional Locations :

Job Posting Start Date : 2024-02-20

Diageo

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Job Detail

  • Job Id
    JD1406379
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned