Duties include:
1. Ensuring staffs receiving, counting and recording of incoming mail items and/or hand-delivered items (eg. registered articles, courier items, etc.)
2. Checking of staff perform counter duties, which include receipt of items/documents from couriers and attend to counter enquiries from customers and members of public
3. Ensure and assist in sorting of mail items for distribution
4. Ensuring collection and distribution (on foot or by vehicle) of mail items from/to designated work areas according to specified schedules
5. Ensuring and assisting processing of outgoing mail items:
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