Job Description

• Receiving, counting and recording of incoming mail items and/or hand-delivered items (e.g. registered articles, courier items, etc.)
• Performing counter duties, which include receipt of items/documents from couriers and attend to counter enquiries from customers and members of public.
• Sorting of mail items for distribution.
• Collection and distribution (on foot or by vehicle) of mail items from/to designated work areas according to specified schedules
• Processing of outgoing mail items:
• Weighing and franking
• Preparation of forms, posting dockets, consignment notes, etc.
• Recording
• Bagging and labeling
• Lodging of processed mail at the post office for mailing
• Checking and processing of outgoing courier items:
• Checking and processing of Consignments Notes, Airway Bill (DHL, FeDex), etc.
• Arranging for pickup of items by appointed courier, if needed
• Checking and collation of invoices for all Singpost accounts.
• Checking of all data being processed is accurate.
• Perform ad-hoc dispatch of mail items.
• Checking and tracing of ambiguous mail items and updating of staff listings.
• Assist and perform other administrative duties, which include:
• Issuance of stationery items to staff members
• Answer mailroom-related telephone enquiries
• Replying mailroom-related emails
• Compile and submit daily/weekly/monthly statistics report/month-end reports.
• (computer knowledge on MS Words and MS Excel is required)
• Perform any other duties assigned by the supervisors from time to time.

Singapore Post