Job Description

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for an experienced, service-driven leader to fill the role of Management Executive for The Warehouse Hotel. This role requires the individual to take control of the daily restaurant and bar operations, from its people to the surroundings, taking into meticulous consideration the operational needs of the establishment. Familiarity with back-end service operations, grievance procedures and training plans is critical in surpassing the industry service standards.

You'll be-in charge of:

• Assisting the team in the daily restaurant and bar operations; ensure the quality and consistency of all products meet desired standards
• Managing stocks and inventories consistently
• Building and maintaining guest relationships
• Attending to any feedback or complaints and implementing remedial actions
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating in and lead training sessions, briefings and team meetings
• Managing the restaurant and bar sections to provide an awesome service experience for customers

We're looking for someone who is:

• Highly motivated individual with a positive attitude
• Excellent on communication and interpersonal skills
• Experienced working in a similar capacity
• Skillful in the preparation of alcoholic drinks
• Able to multi-task and work in a high-volume atmosphere
• Able to lead others and positively influence employee behavior

In view of the current pandemic situation, we will be prioritizing applications from Singaporeans, Permanent Residents and those with an existing right to work in Singapore.