Job Description

Company BackgroundFTI Consulting, Inc. (NYSE: FCN) is a global business advisory firm dedicated to helping organisations protect and enhance enterprise value in an increasingly complex legal, regulatory and economic environment. With more than 8,000+ employees located in 31 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate and overcome complex business challenges in areas such as mergers and acquisitions, investigations, litigation, regulatory issues, reputation management, strategic communications and restructuring.In Asia, FTI Consulting has a team of more than 500 professionals situated in 12 business centres across the region. We deliver solutions through our market-leading business practices of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology.Position SummaryAs the Operations Manager, you will work closely with and report to the Asia Head of Operations in providing support on managing and delivering a best-in-class workplace experience and operations across all Asia offices. You will be involved in a broad range of operational activities and strategic projects.The ideal candidate will be detailed minded, forward-thinking and hospitality focused, be comfortable with numbers and working with stakeholders at various levels, cross-functional and international teams. The responsibilities set out below intend to guide on typical activities for the role, however these will evolve based on the skills and experience of the candidate as well as the needs of the business.Key ResponsibilitiesProcesses and Operational Management

• Analyse, develop and propose enhancements to current business processes, office administration, reports and guidelines in order to optimise effectiveness/productivity/consistency with support from Head of Operations
• Consolidate and draft documented policies/ guidelines and procedures to help standardisation across Asia offices
• Proactively gather data and translate information (both financial and nonfinancial) into valuable insights and actionable recommendations
• Provide project support and research for key strategic and operational initiatives (E.g., SOP and BCP)
• Assist with the management of various service agreements with providers, for example insurances, regional travel management company, mobile phones, equipment etc.
• Assess and analyse shared offices expenses, budget and actual. Effectively manage, update, and report on the associated financial performance over the course of the year
• Be able to act as the power-user on certain office related program/ software (Training will be provided)
• Working closely with global team and assist with the implementation of various global workplace initiatives (e.g., IT workplace Technology, security systems, sustainability and health and safety)
• Producing high-quality written deliverables (including proposals, presentations and reports) to effectively communicate project findings with stakeholders
• Attend meetings, take action points, prepare meeting support materials (including reports, presentations and agendas) for follow up on behalf of the Head of Operations

Managing Office Space and Facilities

• Support Head of Operations in managing the provision of office space and facilities of 14+ offices across Asia
• Collate and conduct various financial analysis for real estate strategy review
• Monitoring office lease expiry/ renewals and enhance control of all related documentations
• Assist with assessing ongoing real estate issues in the region
• Work closely with local Office Managers /Admin team in the provision of the workplace services and facilities management with a view to align regional and global standards
• Partner with Global Real Estate (GRE) on major projects, office moves and buildouts
• Assist in liaison between GRE team and local business unit leaders, on all matters related to space planning, workplace & location strategies, design & construction, and related GRE topics.

Key Requirements

• Possess 8+ years multidisciplinary experience in operations management, accounting, facilities/real estate management preferably within professional services / financial services firms. (Candidate with lesser experience will be considered as Assistant Manager)
• University degree in business, accounting, economics or similar
• Proficient in Microsoft Office application (Excel, Word, PowerPoint and Outlook) (essential)
• Excellent written / verbal communication skills and strong numerical skills (able to interpret and analyse financial information)
• Think critically and take initiative in a fast-paced, deadline-driven environment
• Exercise good judgment and able to solve problems in a variety of situations where there may be ambiguity
• Willing to work autonomously, highly motivated with a proactive work ethic and an eye for detail
• Able to respond quickly to changing priorities and anticipate new challenges
• Ability to maintain a professional, composed, demeanour, and to diplomatically deal with challenging situations to resolve or escalate with leadership as needed.
• Able to handle the highest level of confidential issues with the utmost sensitivity

#LI-KL1Our BenefitsApart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

• Competitive remuneration package
• Comprehensive leave policy
• Health care benefits including dependents
• Education subsidy with study and examination leaves
• Annual paid volunteer hours
• Corporate matching for corporate charitable event donations

About FTI ConsultingWhat makes us unique? With more than 8,000+ employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America\xe2\x80\x99s Best Management Consulting Firms by Forbes. For more information, visit and connect with us on andFTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.Additional Information

• Exempt or Non-Exempt?: Exempt
• Job Family/Level: Core Operations Level 3 - Tier 1
• Payroll Expense Type: Infrastructure (Non-billable)
• Employee Status: Regular

Compensation

• Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual\'s location, skills, level of experience, and qualifications.

FTI Consulting