Manager, Billing (business Office)
Singapore, Singapore
Job Description
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- Oversee the day-to-day activities of the Billings department which encompasses inpatients\xe2\x80\x99 billing and Medisave & Medshield Claims Management (Inpatient & Day Surgery) and ensure that patient financial matters are handled in an efficient manner.
- Responsible for the management of BO department\'s strategy, staff recruitment, performance, staff training and development.
- Establish good rapport with doctors by developing a channel of communications to manage feedback.
- Assist staff members or attend and resolve customer enquiries, feedback in a timely manner and ensure proper/timely closure. To recommend corrective actions including the implementation of these measures.
- Ensure timely posting of monies received from CPF Board for Medisave and Medishield Life and those of the Private Medical insurers including but not limiting to payment reconciliation.
- Assist HOD in establishing, implementing, and reviewing all relevant SOPS, workflows, and policies.
- Handle annual ad-hoc audits by MOH, CPF Board and internal and external auditors ensuring recommendations being proposed and accepted are being implemented.
- Responsible to review monthly AR listing, provide updates of those outstanding cases, recommendations for referral to collection agency, bad debts write-offs.
- Assist in system implementation and upgrades, including consolidating user requirements, redesign of workflows, automation of processes based on best practices.
- Undertake any other duties as assigned by supervisor and/or management.
- A recognized degree
- 5 years of related supervisory experience in Healthcare industry
- Pro-active working attitude
- Meticulous and action-oriented personality
- Effective operations management and team-building skills
- Critical thinking, problem-solving, and organizational skills
- 5.5 days (Alt Sat)
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Job Detail
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Job IdJD1294586
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned