Job Description

Singapore, SingaporeCompany: Singtel GroupNCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise to harness the best of technology. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.The Manager (Building Operations) will be reporting to the Senior Manager, Corporate Facilities Management. As part of the Corporate Facilities Management, your roles will include the following but not limited to:ResponsibilitiesFacility Management:

• Responsible for the delivery of efficient and cost-effective facility management to NCS property portfolio.
• Plan, Support and execute comprehensive facility management programs.
• Plan, upkeep and oversee facilities management, including services such as pest control, landscaping, cleaning, logistic for events and space planning.
• Implement preventive and/or predictive maintenance program for all building systems and all its related works to ensure availability of services at optimum function at all times.
• Develop and implement response plans for emergency situation relating to property management business continuity plan including all necessary simulation drills and drills.

Contract Management:

• Responsible for the administration of all contractual obligations for maintenance contracts including but not limited to facilities management, replacement and improvement work, etc
• Review of contracts specifications to ensure cost effectiveness and competitiveness.
• Plan, conduct, supervise and carry out inspections and follow up on replacement and/or rectification works thereafter.

Technical Expertise:

• Ability to understand floor plan and built drawing.
• Identify and troubleshoot problems with proposed solutions on all facilities issues as it arises.
• Optimise lease, space management and leases.
• Provide technical solutions to users during WSH and keep users aware of the activities on building and facilities. Collect information and feedback to users on their requirements

Budget and Cost Control:

• Prepare and manage budgets (OPEX & CAPEX) for building management.
• Develop and maintain good relationships with stakeholders, contractors, and/or vendors while exercising cost control measures.

Contractor Management:

• Supervise and lead the outsourced service providers to ensure day to day facilities management, maintenance of systems, service and the processes are consistently kept at high standard to support our operational requirements.
• Facilitate and ensure contractors/vendors complete the repair, maintenance and /or upgrading work within required timeline and standards.

Compliance and Safety Management:

• Adhere with the Standard Operation procedure and to make recommendation for improvement on workflow or processes.
• Liaise with authorities relating to building statutory requirements and ensure compliance to all legislation e.g fire safety, occupational safety and health, etc.
• Carry out investigation and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities
• Work with WSH managers / team members in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority

Sustainability and Green Initiatives:

• Drive NCS\'s Green initiatives, plan and manage renewable energy projects and co-ordinate CSR reporting (water consumption, electricity, etc)

The Ideal Candidate Should Possess:

• Bachelor\'s degree in Facilities Management, Building Services or its equivalent.
• Minimum 5 years relevant experience in facilities management of buildings, with at least 3 years at managerial level
• Able to work with minimal supervision.
• Must be a good team player.
• Good customer service attributes.
• Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings
• Must be able to perceive changing needs and environment with astuteness and rapidly formulate and implement appropriate and effective counter measures.

About NCS GroupWe want to create the extraordinary, and to impact millions of people everyday.We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. We want to invest in you!Great work is never done alone, and that\'s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together. We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.We\'re here to make the extraordinary happen.All profiles are handled with highest level of confidentiality.We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel