Job Description

Manager, Central Recruitment

Job Purpose

As a Manager, Central Recruitment, you will lead and manage the recruitment function to support organisational manpower needs across SMRT. You will be responsible for planning and executing recruitment strategies, overseeing end-to-end hiring operations for both blue- and white-collared roles, and ensuring quality hires within targeted timelines. You will also lead a team of recruiters and partner closely with HRBPs and business leaders to build a strong and sustainable talent pipeline.

Responsibilities

Lead the full spectrum of recruitment activities, including sourcing, selection, salary proposals, and offer management. Partner with HRBPs and hiring managers to forecast manpower needs and develop recruitment plans. Design and implement recruitment strategies and campaigns for both high-volume and specialised roles. Manage and develop a team of recruiters, providing coaching, performance feedback, and guidance. Oversee recruitment systems, tools, and platforms, including vendor management and contract renewals. Monitor recruitment KPIs and provide regular reporting on progress, performance, and market trends. Review and enhance recruitment processes to drive efficiency, standardisation, and compliance. Implement continuous improvement initiatives and explore automation opportunities to optimise workflow. Serve as a trusted advisor to stakeholders on recruitment approaches, market intelligence, and talent insights.

Qualifications & Work Experience

Degree in Human Resources, Business Administration, or a related field. Minimum 6 years of recruitment experience, including at least 2 years in a supervisory or managerial capacity. Strong exposure to high-volume and operational workforce hiring within large organisations. Proficient in Applicant Tracking Systems (e.g. SuccessFactors) and familiar with Microsoft applications such as Listings, Power Automate and Power BI.

Skills

Technical skills include:

Proven ability to develop and implement HR strategies In-depth knowledge of HR practices, employment laws, and industry trends

Generic skills include:

Strong leadership and team management skills Excellent problem-solving and analytical abilities Effective communication and interpersonal skills

SMRT Trains Ltd

was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.