Job Description

Overview:We are looking for a dynamic Assistant Manager to support our clinical systems and technology innovation initiatives at NUHS. This is an opportunity to shape the future of healthcare delivery through cutting-edge clinical systems, data analytics, artificial intelligence, and more.As the Assistant Manager, you will:Collaborate with our Deputy Director and other members in the department to implement and enhance new clinical systems and innovations. Contribute to long-term clinical technology strategy and planning.Be actively involved in the management of NGEMR access rights, conduct audits, investigate clinical IT incidents, track and escalate clinical IT issues to ensure minimal disruption.Support the evaluation and adoption of emerging technologies like AI and advanced data analytics.Provide administrative support to the department such as annual workplan, risk management, data protection etc.We are looking for someone passionate about improving healthcare through technology, with strong analytical abilities and problem-solving mindset. This is a chance to work with the latest clinical systems and help introduce new technologies that could transform patient care.If you want to drive change in healthcare, apply now and be part of the team!Job ResponsibilitiesYou will be responsible primarily for the following:

• Work with other members in the management of NGEMR user access matrices, ensure user access lists are updated timely and accesses are appropriate for users\' roles and responsibilities.
• Support and coordinate the implementation of Automated Identity Access Management (AIAM) and support the business post-go-live when system enters into steady state phase.
• Manage user access audits and investigations on NGEMR and NEHR flagged by internal and external authorities. This includes monthly audits on NGEMR accesses on patient medical records with sensitive health information, VVIP medical record and any others as required.
• Support the department and coordinate matters related to data protection matters, business continuity plan and risk & compliance.

In addition, you may be required for the following:

• Support the development of clinical data analytics and technology-enhanced clinical care.
• Support the department on the implementation of any national and/or cluster IT projects eg. new pharmacy system, new billing system etc. in terms of systems access, training, change management, User Acceptance Testing.
• Provide administrative support which includes secretariat duty and meeting minutes for inter-department meetings, monitor progress of department workplan and any other duties assigned by the department.

Requirements*

• A good degree in IT management is favorable or any general degree with at least 1 year of experience in IT-related operations/administrative work. 1 year experience in data analytics and experience with NGEMR (Next Generation Electronic Medical Records) work is advantageous.
• Experience in project implementation will be useful.
• Possess good administrative and interpersonal skills
• Confidence in written and verbal communication skills.

National University Health System