Manager, Customer Outreach

Singapore 048624, Singapore

Job Description





About UOB


United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values \xe2\x80\x93 Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department




Job Responsibilities


Control Operations
  • Continually seeks to improve the operational effectiveness, efficiency, and quality standards
  • Stays informed of existing, emerging /new risks around Financial Crime and provides recommendations on appropriate control measures and performance/productivity improvementOrganisational transformation
  • Supports Head of Control Ops & Transformation with implementing process improvement recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
  • Monitors change performance and upcoming change roadmaps, recommends enhancements, and supports the delivery of change programmes
  • Executes and integrates new capabilities as driven by global objectives
  • Stakeholder engagement
  • Engages with stakeholders to drive effective transformation
  • Provides updates on status of projects, initiatives and change roadmap
  • Leadership
  • Guides and mentors members of the team to enhance skills, industry and regulatory awareness, technical and institutional knowledge



Job Requirements


Job Requirements:
  • 5 to 7 years of direct experience in Financial Crime, Risk Assessment or Quality Assurance in Financial Services, Banking or Regulatory environment
  • Demonstrated capability to interpret complex requirements and be a self-starter
  • Demonstrated experience of being a part of cross-functional initiatives (Business, Compliance, Technology, Legal)
  • Analytical mind with sound business insight, excellent communicator (verbal and written), highly meticulous, and self-motivated


Be a part of UOB Family


UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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Job Detail

  • Job Id
    JD1315556
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore 048624, Singapore
  • Education
    Not mentioned