Job Description

Company Description

Colliers International (NASDAQ, TSX: CIGI) is a leading global real estate services and investment management company. With operations in 68 countries, our 14,000 enterprising people work collaboratively to provide expert advice and services to maximize the value of property for real estate occupiers, owners and investors. For more than 20 years, our experienced leadership team, owning more than 40% of our equity, have delivered industry-leading investment returns for shareholders. In 2018, corporate revenues were $2.8 billion ($3.3 billion including affiliates), with more than $26 billion of assets under management.

• Assist with technical support related to complex maintenance and/or urgent IT issues.
• Write emergency communications and provide meaningful updates to management and executives. Participate in after-hours maintenance and other duties as assigned. Excellent verbal and written communication skills.
• Provide insight and interpretation of the environment and the data being presented/reported to help discover the appropriate solution/approach.
• Participates in or leads complex Data Center and Cloud infrastructure (network, storage and compute) design/implementation and migration, performance engineering or problem resolution projects. Solves complex, cross-functional issues that cross many technologies in network, server, storage, O/S, virtualization, consolidation, middleware, security, applications, operations, content switching, caching and/or content delivery networks, and security. Applies good analytic process to help bring any issue to resolution.
• Provides technical support for customers during software and hardware upgrades and Proof of Concepts. Delivers migration plans, with a thorough understanding on networked applications and related dependencies. Ensure compliance to delivery methodology operational structure, roles & responsibilities. Participates in regular status meetings and other ad-hoc interactions with the customer managing specific asks from the customer and managing customer expectations from Cloud Consumption engagements

• Diploma in Computing/Information Technology or equivalent and higher.
• Minimum 4-5 years of IT servers administration experience.
• Data Center Operations working with various monitoring tools
• Advanced ability to analyze and find solutions for complex technical issues, including troubleshooting applications and OS problems.
• Ability to identify the underlying technical problem.
• Technical ability to leverage existing technologies and tools for improved (higher productivity and efficiency) IT solutions.
• Troubleshooting of computer hardware and software issues.
• Open to different perspectives and flexible to change.
• Understands and models organizational mission, vision and values.
• Demonstrates an ability to re-prioritize as directed.
• Good knowledge in server administration and network troubleshooting
• Able to manage multiple tasks, projects and prioritize.
• Able to work independently with minimum supervision and a team player.

• A competitive base salary and benefits structure.
• Opportunity to work in an enterprising environment where you can your accelerate you career growth.
• Future opportunities for both domestic and international opportunities.
• A global culture, with a strong focus on learning and development.