Job Description

Job PurposeThe industrial relations manager is responsible for managing and fostering strong labour management relations within SMRT. The manager plays a critical role in promoting a harmonious working environment by addressing employee concerns, handling union management disputes as well as ensuring compliance with Collective Agreements and local labour legislations.Responsibilities

• Responsible for designing and delivering a comprehensive industrial relations strategy with the key focus on strengthening of union management relations and union engagement.
• Act as the focal point for union related matters, provide timely feedback from union to internal stakeholders, HR business partners and HR centres of Excellence where required.
• Collaborate with line managers and HR Business Partners to address all phases of employment related issues involving union such as performance management, grievance handling and disciplinary related matters.
• Partner internal stakeholders and HR Business Partners to engage and seek union inputs pertaining to roll out of new company initiatives and policies.
• Provide guidance and technical expertise to HR Business Partners relating to Industrial Relations Act, Trade Unions Act and Collective Agreement interpretations.
• Foster stronger union management relations by organizing tripartite activities such as Public Transport Workers Appreciation Day, Labour Management Training and Labour Management Retreat.
• Participate and assist in collective bargaining and annual bonus and merit increment negotiations.
• Assist to conciliate and resolve employment related disputes at Ministry of Manpower (MOM) and/or Tripartite Alliance for Dispute Management (TADM)
• Lead and/or participate in other cross functional projects as assigned.

Qualifications & Work Experience

• A degree in any discipline.
• Experience in partnering union to promote strong labour management relations.
• Prior experience working in employee relations or industrial relations role would be advantageous.

SkillsTechnical skills include:

• Sound knowledge of local labour legislation such as the Employment Act and Industrial Relations Act.
• Well versed in handling employee grievances and collective bargaining.

Generic skills include:

• Good interpersonal and problem-solving skills.
• Self-starter with strong leadership qualities.
• Excellent written and oral communication skills.
• Ability to hands-on, multi-task and handle stress well.

We regret that only shortlisted candidates will be notified.About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation