Job Description

The Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore\'s prime district Orchard Road.

The 23-floor destination hotel redefines the city\'s landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.

Nestled amidst the Forest Terrace is new signature restaurant Mosella, which will introduce a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach Terrace will bring a resort-like experience to the heart of the city, and above, the Garden Terrace will be home to Florette, the Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 will house Orchard\'s highest pillarless ballroom, Claymore Ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.

The Role

The Manager, People & Culture will support the full scope of Human Resources responsibilities and partner the Director, People & Culture on strategic and operational initiatives through planning, implementation, review and continuous improvement of policies, programs, and practices.

• Manage full-cycle recruitment, recruitment planning, on and off-boarding
• Review policies, procedures and standards; ensure that they are being communicated and complied with.
• Guide, coach and provide direction to operational managers/supervisors on all Human Resource functions and matters.
• Handle Associate work related issues and complaints; conduct investigations as required

• Facilitate the hotel\'s performance feedback system
• Manage and administer the company\'s benefits programs
• Work closely with Learning & Development Manager to identify training needs and developmental activities for associates
• Assist with all Engagement programmes and activities. Lead the administration of the Associate Satisfaction Survey and its process
• Recommend and assist with the coordination of staff welfare and recognition events and activities, including the management of Associate locker room, rest room, Cafeteria etc
• Oversee internal recognition programs; evaluate such programs regularly to ensure they are meeting goals and providing value
• Assist with the department\'s budget preparation and overall hotel\'s manpower budget and the annual planning process
• Oversee Worker\'s Compensation and other Associate Insurance and its administration

• Monitor timely and accurate submission of documents by the Team to Payroll for payment processing
• Responsible and work closely with cafeteria caterer to ensure adequate and timely provision of quality food / duty meals for all Associates
• Coordinate the placement of up-to date articles, notices on the Associate notice boards
• Collate and prepare periodic HR reports and reports for Authorities for timely submissions

Talent Profile

If you have at least 5 - 8 years of HR experience as a generalist with at least 2 years in a supervisor capacity, is a go-getter and an effective comunicator, with the ability to manage challenging situations please call us to have a chat.

Pan Pacific Hotels Group