Job Description

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
DESIGNATION : Manager, Recruitment & Admissions (3-year contract) , LKCSB

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB)
• Outreach & Events
  • Represent and promote LKCSB Postgraduate and Professional Doctorate Programmes through outreach events in Singapore and overseas. This includes participation and presentations in physical and virtual events both local and overseas, such as information sessions, QS fairs, coffee sessions, visiting school talks, and others.
• Recruitment
  • Responsible for on-target recruitment of quality students for LKCSB Postgraduate and Professional Doctorate Programmes. Advising prospects and candidates from various sources and to answer enquiries from walk-ins, calls, emails.
• Admissions
  • Manage admissions process for LKCSB Postgraduate and Professional Doctorate Programmes smoothly and efficiently, including overseeing end-to-end processes to ensure that the admin process for respective programmes is well adhered to. To also manage prospects’ admissions experience from application to interview to matriculation.
• Marketing
  • Work with respective Corporate Marketing managers and ensure the effective marketing and representation of LKCSB Postgraduate and Professional Doctorate Programmes in both local and overseas markets. This includes the strategising, planning, implementation, and execution of all marketing and promotion related tasks and activities through both traditional and digital media.
• IT Systems
  • Ensure that our IT systems (eDMS, CRM, website, social media etc.) are supporting our recruitment efforts effectively. Candidate should also work with internal/external stakeholders to increase efficiency as well as efficacy, and be able to do some data analysis.
  
  

QUALIFICATIONS

• Bachelor’s degree from an established University
• At least 5 years of relevant experience marketing education products, wholesale and retail, preferably in an Institute of Higher Learning Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous
• Excellent written and verbal communication skills
• Good event management skills
• Understanding of postgraduate programmes or education environment a plus
• Self-starter with initiative, and a good problem-solver
• Familiar with MS Office (Excel, Powerpoint, Word) and video conferencing tools (WebEx, Zoom, MS Teams)
• Ability to review marketing platforms and their effectiveness
• Ability to present confidently in front of a sizeable crowd
• Knowledge of Asian markets and their postgraduate study needs will be beneficial
• Strong team player
• Willing to travel

OTHER INFORMATION
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.