Job Description

What the role is:In Singapore, there are over 500 Social Service Agencies (SSAs) and over 20,000 socialservice professionals (SSPs), delivering services across Families, Children & Youth,Disability, Mental Health, Seniors and other emerging areas.The Leadership Transformation team aims to enhance the Board (of Directors) andleadership capabilities of SSAs, to build more sustainable and effective organisations todeliver services for service users. The team does this by developing targeted policies (e.g.leadership competencies, Board diversity) and programmes (e.g. training, talentmanagement) to shape and grow the pool of leaders for the sector.As a Manager/Senior Manager, you will be responsible for designing/leading projects andpolicies that enable and support leadership development for the sector, aligned with thenational strategies and prioritiesWhat you will be working on:Responsibilities may include:
1.Design programmes and policies to improve the capabilities of Boards and leaders (e.g. competency frameworks, talent management programmes, course curriculum, professional development grants) in SSAs.
2.Review the effectiveness and outcomes of programmes/policies.
3.Build strong partnerships with SSAs, government bodies, non-profit groups, schools, and private sector to design content, tools and learning solutions to address sector\'s leadership capabilities needs.
4.Leverage data and analysis to maintain knowledge of industry trends in leadership development, and find solutions to complex/complicated problems.
5.Coordinate and manage various leadership capability resources, and structure clear leadership development pathways to facilitate growth of emerging sector leadersWhat we are looking for:Core Competencies:

• Analytical and Critical Thinking to make sound data-driven judgements
• Communication of complex ideas in simple terms for senior management and Boards
• Adaptability and Resilience in working with ambiguity
• Stakeholder management to work effectively across and within public and private sectors
• Political and Business Acumen (bonus)

Technical Skills (TS) & Knowledge (K):

• Social Services industry (K)

• Training, Leadership and Talent Management (K)
• Organisational Development (K)
• Project Management (TS)
• Research and Analysis (TS)
• Office 365 (PowerPoint, Excel, Teams) [TS]

Experience:
Minimum 3 to 5 years of working experience in project management and/or programme/policy development roles. Social service experience is a plusProject Management certification is a plusAbout National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service