Job Description

What the role is:1. Develops and executes initiatives to build on the professional capabilities of volunteer management practitioners in working with volunteers to nurture a caring and inclusive society under the SG Cares movement.
2. Collaborates with internal stakeholders and external partners to build and strengthen the volunteer management community with learning from VM experts and sharing of VM best practices to catalyse structured, strategic and sustainable volunteerism in the sector.
3. Engage with ecosystem partners eg community and corporate organisations to optimise resources eg volunteers, in the sector for a more sustainable manpower model to meet increasing community needsWhat you will be working on:

• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned
• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned

What we are looking for:Personal Competencies:1. Proven ability to work well on own initiative and demonstrate high level of motivation required to meet the tight deadlines and thrive in challenging working environment2. Able to work collaboratively as part of a team and across teams to meet shared objectives with excellent interpersonal and communication skills3. Strong analytical, conceptualisation and problem-solving skills4. Creative, resourceful and takes initiativeSkills & Knowledge:1. Strong writing abilities and presentation skills2. Marketing and Project Management3. Partnership/Stakeholder Management4. Knowledge about social service sector (preferred)Experience:

• At least 5 years of relevant work experience in partnership development and marketing communications
• Volunteering and/or non-profit experience is preferred
• Experience in the People-Private-Public sector will be an added advantage

About National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service