Job Description

What the role is

The Health Promotion Board\xe2\x80\x99s vision is to make Singapore a nation of healthier people. Come be a part of this journey if you\xe2\x80\x99re passionate about creating boundary-pushing work that drives behavioural change.

You will be part of HPB\xe2\x80\x99s Healthy Food and Dining Division which aims to make healthier dining choices as integral part of Singaporeans\xe2\x80\x99 lives. Through our programmes, such as the Healthier Choice Symbol (HCS) Programme, the Healthier Dining Programme (HDP), Eat, Drink, Shop Healthy (EDSH) or nutrition education and outreach efforts, we enable Singaporeans make healthier dining choices easily, regardless of whether they choose to dine in or out.

What you will be working on

This position offers the right candidate the opportunity to drive and implement national strategies and innovative programs to help Singapore residents make healthier dietary choices. You will work closely with both internal and external stakeholders to increase consumer demand of healthier food products and healthier meals in the marketplace.

To be effective, you have to be a dynamic team player. Together with other team members, you are also expected to drive key campaigns, big-scale activations and promotions. You must possess strong project management skills, willing to embrace changes, garner resources, and manage people and timelines`.

Key responsibilities include supporting the launch of HealthierSG healthier eating initiatives (e.g. Eat, Drink, Shop Healthy) and the development and implementation of Healthy 365 app\xe2\x80\x99s new meal log feature.

• Design and manage a seamless, personalised and user-centric end-to-end customer journey for healthy eating, incorporating meal log as a new feature in Healthy 365 app.

• Support the scale up and expansion of outreach efforts of current healthier eating programmes such as Eat, Shop, Drink Healthy Challenge.

• Develop smart, automated, rules-based nudges to promote healthy eating behaviours and retain participation and engagement of citizens

• Manage customer care team for on-time responses to citizens for meal logging, identify and assess gaps to improve customer service efficiency, citizens\xe2\x80\x99 engagement, and experience

• Key liaison with CIOO to ensure IT matters are handled with minimum time and project delay and internal stakeholder for various tech-related matters

• Establish and implement processes to capture, track and report on programme effectiveness, risks, and governance

• Budget management and KPI reporting

• Have proven track record in executing small and large scale campaigns and/or projects involving members of public; and demonstrated strong competency in project management and project operations
• Manoeuvre effectively through dynamic situations.
• Be creative, possess good analytical skills and yet is attentive to details.
• Possess excellent interpersonal & relationship building skills to maintain collaborative partnerships and communicate effectively at all levels.
• Possess strong verbal, written and presentation skills coupled with strong negotiation and influencing skills; Bilingual capability will be an advantage.

• More than 3-5 years of working experience, preferably in the area of campaign management and implementation through online and offline modes

• Experience in app and systems development for public facing engagements, promotions and tracking
• Experience in marketing, business development and collaborations across multiple stakeholders will be preferable
• Experience in working with cross-functional teams and stakeholders
• Previous experience in organising and executing big-scale projects and/or Campaigns is an added advantage

• Degree qualification in a relevant discipline (e.g. Business Administration, Business Marketing or any health promotions related discipline)

Government Technology Agency