Job Description

What the role is:At the Ministry of Manpower (MOM), we strive to build a Great Workforce and a Great Workplace. We work to achieve a globally competitive workforce and great workplace, for a cohesive society and a secure economic future for all Singaporeans. Our work transcends the boundaries of our desks - it takes us to real workplaces all over Singapore. We are continually on the lookout for individuals who want to make a difference and impact lives in the core areas of our work. The jobholder will participate in projects to translate and implement policy or operational process changes in various systems and processes, to support MOM\'s Work Pass Framework.What you will be working on:

• Review processes and identify opportunities from end-to-end perspectives, with view to achieve business and organisational transformation to meet MOM\'s and national\'s goals \xe2\x80\xa2 Identify and assess pertinent external developments, service delivery, compliance or performance trends across various areas of work \xe2\x80\xa2 Recommend enhancements/potential use-cases, considering their relevancy, benefits, trade-offs and implications, for excellence and customer centricity \xe2\x80\xa2 Ideate, design and implement data analytics, AI and digital solutions, benchmarked to best-in-class in Singapore and globally, to improve customer experience and operational efficiency \xe2\x80\xa2 Support management to ensure effective change management across business units

What we are looking for:

• Tertiary qualification in any fields. Candidates with no working experience are welcome to apply \xe2\x80\xa2 Strong critical thinking and analytical skills, with excellent interpersonal skills \xe2\x80\xa2 Excellent verbal and written communications skills \xe2\x80\xa2 Resourceful and able to work independently \xe2\x80\xa2 Able to adapt to an agile and fast paced environment \xe2\x80\xa2 Candidates with data, AI sand IT skillsets are preferred *PWDs are welcome to apply

About Ministry of Manpower:The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore\'s workforce and workplace practices have to remain adaptable. MOM\'s policies help enhance the workforce\'s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.

Ministry of Manpower