Job Description

About the role: We’re looking for an experienced Performance Marketer who will be accountable for our performance team and lead by example in managing the performance of key clients. With a strong grounding in and deep understanding of the Digital Marketing world, you will be an effective strategist and fixated on driving performance in the team and for the clients. Being a tool-agnostic individual, you will be pushing boundaries and constantly refining strategies and tactics to achieve KPIs in a business-sustainable manner.


Responsibilities:

• Drive the Performance Team to achieve client KPIs
• Directly contribute to the management of top-tier clients
• Maintain an overview of budget pacing and goal pacing across all clients and flag performance/budget risks with the relevant team
• Own the performance and budget pacing of key accounts and drive the performance team to achieve KPI
• Develop digital marketing strategies and direction for new clients
• Contribute to the onboarding of new clients by creating media plans and performance roadmap in collaboration with the Performance Team
• Signs-off on media plans and performance roadmaps
• Drive revenue growth by identifying opportunities to sell additional services based on the needs of clients
• Secure account stability and profitability by ensuring client happiness in a business-sustainable manner
• Develop best practices, processes, and SOP in delivering successful account management
• Contribute to resource planning and business forecasts
• Ensuring the team is delivering within the scope of work and managing scope-creep
• Set the standard for performance road mapping, media planning, campaign experimentation, and budget management
• Lead and develop Performance Strategists, Performance Managers, and Performance Specialists
• Develop our internal processes by documenting procedures, streamlining work, improving communications between teams, and owning the onboarding process of clients and new hires
• Conduct individual development plan and performance review with direct reports
• Observe and coordinate training for development areas at an individual and team level
• Developing the skills of team members through on-the-job coaching, support, and guidance
• Ensuring the team’s adherence to the correct processes and following best-practice
  

• 5+ years of managing successful performance marketing teams ideally at an agency or ad tech provider
• Proven track record in creating effective operations and driving significant impact in the management of paid campaigns
• Strong entrepreneurial skills
• Strong analytical skills
• Demonstrated success in managing client campaigns and managed over $100,000pm ad spend
• Expert proficiency in Paid channels: Search, Social (Facebook, IG, LinkedIn, TikTok, etc), Programmatic, Video Ads, Display, and Email
• Elasticity to manage from strategy to planning, to execution, to optimization, to strategic refinement
• Excellent people leadership capabilities
• Superb communication skills (written, verbal) and collaboration skills (co-located, hybrid, virtual)
• Comfort working in fast-paced geographically dispersed teams