: * Customer loyalty optimization * New customer recruitment methods, recruitment channels. * Responsible for continuous improvement of customer satisfaction, drive related dep : Customer loyalty optimization New customer recruitment methods, recruitment channels. Responsible for continuous improvement of customer satisfaction, drive related departments to improve and achieve satisfaction target. Responsible for transmitting the feedback information of users and satisfaction survey results to relevant departments, responsible for promoting relevant departments to solve and improve. Responsible for the supervision and improvement of customer relations, customer management, return visit, registration, and other work implementation effect. Requirements: At least 3 years' experience in a similar role where above functions are involved At least Diploma/ Degree qualification level Quick learner who has high adaptability and is comfortable with tight deadlines and pressure Proficiency in spoken and written English and Mandarin required (to communicate with our Chinese speaking co-workers.)
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