Job Description

Join us. Let\'s care for tomorrow.

At Allianz Global Investors our people enjoy motivating, fulfilling careers. If you are looking for a fast-paced working environment, you are resolved to cultivate and expand your talents and relish a challenge, then join us now!

We are committed to giving our people - experienced and energetic professionals alike - the opportunities and experiences they seek to thrive and gain personal fulfilment. We will work with you to craft your own career, develop your personal growth, and align your achievements with your ambitions.

Based in Hong Kong, this role is mainly responsible for driving global digital marketing and elevating the firm\'s digital presence as well as providing support to regional/local teams if needed.

Role & responsibilities

Client Digital Experience and Engagement

• Lead the design and management of digital client journey from awareness, engagement, consideration to conversion, connecting our owned digital platforms with external channels and capitalizing on marketing technology to uplift engagement capabilities
• Gather and interpret stakeholder and client feedbacks to shape design solutions that meet both business and client\'s needs
• Conduct research to understand client needs, opportunities and pain points for on-going digital engagement optimization and driving \xe2\x80\x9cBest in Class\xe2\x80\x9d experiences for the digital platforms
• Design client specific journey framework tailored to various audiences
• Devise marketing automation strategy including lead generation and nurturing plans for cross/up-sell opportunities, creating client\'s stickiness and personalizing the engagement

Strategic Support

• Support the team lead to identify and strategize key levers of global digital strategy and campaigns for a better client-centric, data-driven, integrated, and efficient client journeys management and achieve business goals
• Develop an expert knowledge of client base, digital market trends, competitor activities for the support of strategic direction
• Provide support to the continuous development and knowledge build-up of team members in various digital topics including campaign execution, application of analytics models etc.

Analytics & Insights

• Develop insights from multiple dashboards to identify client experience optimization opportunities amongst different client segments and geographical locations

Local Market Enablement

• Lead regular best practice sharing sessions with local teams and channel marketers for synergy and harmonizing the digital marketing approaches at large
• Work with local teams and channel marketers to identify opportunities for client journey enhancement and provide support to implementation

Others

• Support digital marketing programs (both always-on and tactical) including web-page design and development, email campaigns, media planning, social media, online content development
• Represent global digital marketing team to participate in the team- or firm-wide projects such as sales enablement implementation
• Support digital marketing budget management
• Adhere to industry regulations and internal governance, zero tolerance to deviation

Experience / Qualifications and Skills

• 10+ years\' experience in digital marketing, preferably with fund, wealth management or banking industry background; experience in agency is definitely a plus
• In-depth knowledge of digital client journey development and optimization
• Hands-on experience in project management with strong proven capabilities to drive firm-wide initiatives, designing new digital propositions in line with overall client experience goals
• Familiarity with web Content Management Systems (CMS) - ideally Sitecore
• Strong web design skills which will include the ability to edit HTML / HTML5 (a must) and JavaScript skills
• Client centric with strong analytical power, problem identification, solution design
• Result-driven and agile to business change with the ability to meet very tight deadlines
• Ability to work within a complex matrix of relationships, interfaces and issues
• Strong attention to details and sensitive to data, be flexible and agile to work independently at a fast pace and with minimal supervision
• Be able to work with senior management / stakeholders in multiple locations especially in European and Asian regions, and be able to provide insights
• Excellent communication in English to work with senior stakeholders across presentations and obtain ideas buy-in
• Passionate to drive change, resilience against setbacks and obstacles, internal processes & regulations

About Allianz Global Investors

Allianz Global Investors is a leading active asset manager with over 600 investment professionals in over 20 offices worldwide and managing EUR 521 billion in assets. Data as of 30 September 2022.

Total assets under management are assets or securities portfolios, valued at current market value, for which Allianz Asset Management companies are responsible vis-\xc3\xa1-vis clients for providing discretionary investment management decisions and portfolio management, either directly or via a sub-advisor. This excludes assets for which Allianz Asset Management companies are primarily responsible for administrative services only. Assets under management are managed on behalf of third parties as well as on behalf of the Allianz Group.

We invest for the long term and seek to generate value for clients every step of the way. We do this by being active - in how we partner with clients and anticipate their changing needs, and build solutions based on capabilities across public and private markets. Our focus on protecting and enhancing our clients\' assets leads naturally to a commitment to sustainability to drive positive change. Our goal is to elevate the investment experience for clients, whatever their location or objectives.

Putting our clients\' needs first, behaving in an open and transparent way and treating people fairly means acting with integrity. We respect difference and diversity and reward individual performance as well as teamwork. We offer a collegial culture based on strong values, taking individual responsibility, and dedication to mastering challenging tasks. To harness the power of innovation, we invest in the development of our employees. We encourage you to make an impact in a diverse, international, technology-enabled, and increasingly agile environment. If you feel inspired to elevate the active asset management experience, this is the place for you.

We are committed to the principles of Equal Employment Opportunity and to providing assistance to applicants with physical and/or mental disabilities. If you need support to navigate our websites or to complete your application, please send an e-mail with your request to recruiting@allianzgi.com.

Active is: Allianz Global Investors
AllianzGI completed the transfer of investment teams (including 87 Investment Professionals) and USD 101bn of assets they manage to Voya Investment Management as part of a strategic partnership. Two thirds of the assets continue to be managed on behalf of AllianzGI clients outside of the US.

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