Job Description

At ServiceSource, we strive to find and grow exceptional people like you.
Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you.
ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are ServiceSource. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At ServiceSource, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

We are looking for a Marketing Specialist (Campaign Manager) to join our team. Today.

The Marketing Specialist (Campaign Manager) will be responsible for executing effective marketing strategies to promote the ServiceSource solutions and brand. This includes assisting with campaign development (email, social, Adwords and paid ad campaigns), analyzing the effectiveness of each campaign, and developing our lead generation programs inclusive of virtual and in-person events. This is a junior level role that will work under supervision and guidance to produce high-quality work.
Duties and Responsibilities

• Collaborate with other internal teams to develop and monitor strategic marketing initiatives
• Develop, implement, and track marketing programs such as email, digital campaigns, and events to help support demand generation efforts
• Support the development and creation of marketing materials, such as sales and product collateral and ensure brand guidelines are met
• Organize quarterly webinars for thought leadership/demand generation
• Own and execute event marketing plans both virtual and in-person
• Write, proofread, and edit campaign/outreach content across different mediums
• Develop effective campaign ideas to meet Targets
• Assist the social media team by contributing posts and reporting results across channels
• Analyze and report on the performance and efficiency of campaigns and website/digital metrics on a monthly basis
• Attend training and courses to further knowledge

Qualifications
Required Qualifications

• 1 - 3 years of experience in marketing
• Bachelor's degree in business administration, marketing, communications, or related field
• Strong written and verbal communication skills
• Skilled in writing and editing content with attention to detail
• Ability to work in a fast-paced, collaborative environment supporting multiple projects and priorities with proven ability to meet deadlines
• Strong prioritization, organization, and project management skills
• Understand deliverable prioritization and self-project management
• Ability to work with Google Sheets and Google Productivity Tools
• Strong understanding of Microsoft Office Programs
• Excellent analytical, communication and presentation skills
• Ability to work well in a fast-paced, collaborative environment

Preferred Qualifications

• Strong knowledge of various marketing and analytics tools such as Salesforce and Google Analytics
• Experience with Pardot/Marketing Automation

Competencies
Personal Leadership

• Accountability - Competent
• Effective Communication - Competent
• Resilience, Curiosity & Adaptability - Competent
• Integrity - Competent

Collaboration

• Coachability - Developing
• Diversity and Inclusion - Developing
• Team Player - Competent
• Emotional Intelligence - Competent

Growth

• Critical Thinking - Developing
• Customer Focus - Developing
• Diagnostic Information Gathering - Developing
• Initiative - Competent
• Manage Execution - Competent
• Business Acumen - Developing

Supervisory Responsibility
This position has no supervisory responsibilities.
Our Benefits and Perks

• Group Term Life Insurance
• Group Personal Accident Insurance
• Group Health Insurance with coverage for dependents on co-payment scheme
• Flexi-Benefit
• Employee Assistance Program
• In addition to regulated PTOs, Marriage, Maternity, Paternity, Compassionate, Exam)
• Rewards and Recognition Program
• Learning and Development Program
• Fun & Diversity Engagement Program

Accommodation and Diversity
We have always been and will always be committed to the principle that everyone at ServiceSource, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.
Virtual First and Remote Work
ServiceSource is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required.
While you have the ability to work from your home, we do require that you are in a commutable distance of the local office to ensure you can attend when/if required by the company.
(Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.)
Other information

• 5 days work week (Regular working hours)
• Singapore office is at walking distance from nearest MRT (Labrador Park)
• Permanent position

If this sounds like an interesting opportunity, hit apply!
All shortlisted candidates will be contacted.
Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives. In general, we have found that a minimum bandwidth speed of 20mbps is essential.