Job Description

Role Responsibilities

• To support Regional Client Coverage business (Asia & Global Segments) in delivering business requirements and results.
• The role is focused on driving business performance / results through 1. facilitating the implementation of Bank-wide and Client Coverage initiatives 2. supporting discussions and decision-making at various forums / committees and 3. delivering efficiency, change, and business performance agendas.

The role involves a combination of routine, project and ad-hoc work. Specific areas of responsibility will include:
Business Performance

• Analysis of Revenues and Returns for Client Coverage.
• Preparation of performance presentations for various stakeholders.
• Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity.

Business Strategy & Project Management

• Ensure Regional Client Coverage MT & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances.
• Execute plans to optimise people, processes and systems.
• Ensure Client Coverage frontline awareness of key operational changes impacting clients, RMs and the broader client teams.
• Support and represent the region for the execution of specific business-related projects.

Sales planning

• Oversee Account Plan execution within renewal timelines.
• Review & track adequate coverage of platinum, gold, silver & portfolio tier clients.
• Co-ordinate tail management and run-off tracking.

• Work with marketing teams to define, execute and track the marketing & client engagement plans.
• Product: Analyse and review Product performance data and reports.
• Credit: Analyse Credit Process Improvement data, review Credit-related reports for distribution or comment.

Business Administration

• Co-ordination on headcount management and cost management.
• Consolidation review and refinement of information required from various stakeholders.
• Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.
• Co-ordinate staff training programmes and initiatives.

Our Ideal Candidate
Qualifications and Skills:

• 12+ year of experience in Banking Industry
• Masters or Bachelors degree.
• Proactive and positive with the ability to make good / sound decisions and use independent judgement.
• Ability to create effective work relationships across functions & borders.
• Interpersonal skills in networking, influencing and decision taking.
• Can work independently to strict timeframes.
• Focused, organised and results-oriented.
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda.
• Assertive, tenacious and willing to challenge when required.
• Knowledge of the Global regulatory environment and the ongoing developments.

Role Specific Technical Competencies

• Comprehensive knowledge of risk governance frameworks & quality framework and processes.
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks.
• Good presentation, time management, negotiation and influencing skills.

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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