Monitoring Associate (service Center)
Singapore, Singapore
Job Description
Toh Guan Road * Salary
$2300 * Work Week
- Min. Qualification
- GCE O / N Levels / Nitec - PC Literate, required to attend mandatory short training courses related to the job. - Work 4 days, 2 days off, on weekly based on roaster schedule. - 830 to 830 (12 Hrs Shift / Day & Night) - OT & Shift allowances will be pai * / Requirement
- GCE O / N Levels / Nitec
- PC Literate, required to attend mandatory short training courses related to the job.
- Work 4 days, 2 days off, on weekly based on roaster schedule.
- 830 to 830 (12 Hrs Shift / Day & Night)
- OT & Shift allowances will be paid accordingly.
- To work in Jurong East Call Centre / Data Center in Singapore
-Dealing with English & Mandarin speaking Customers
-NO QUOTA FOR WORK PERMIT/ WORK PASS WORKERS
- To provide technical troubleshooting support to Customers on ALARM issues in an effective and efficient manner.
- To monitor and respond to ALARM signals within service level targets.
- To attend to Customers\xe2\x80\x99 enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs and satisfaction.
- To ensure that Standard Operational Procedures (SOP) are adhered to.
-- To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions. * Tel
- Remarks
- Job category 1
- Job category 3
- Job Nature
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Job Detail
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Job IdJD1345361
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2300 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned