Mortgage Service Officer

Singapore, Singapore

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Mortgage Service Officer Job description:

Ensure home loans applications/documentations fulfil the required processes/guidelines with good turnaround time.
Follow through and close cases actively after Letter of Offer is generated.
Conduct sampling check on Risk Control Self-Assessment / Control Self-Assessment requirements to ensure adherence to internal/external guidelines.
Rectify all loans defects to ensure that new loan can be disbursed on time.
Work closely with stakeholders to simplify end-to-end processes to achieve faster turnaround and improve efficiency.
Ensure office premises and equipment are well maintained and are in working conditions.

Qualifications
Requirements:

Responsible, meticulous, driven, confident, self- motivated, able to work independently or as part of a team.
Has strong interpersonal skill, written and verbal communication and sharp analytical skills
Preferably with more than 2-3 years of experience either in home-loans related roles or in customer engagement roles
Proficient in Microsoft Excel, Microsoft Word and Microsoft PowerPoint preferred

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