Job Description

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Responsibilities

• Work in IT Managed Services Team providing technical guidance to teammates and technical support to clients
• Act as IT infrastructure subject matter expert / Level III engineer on solving different IT infrastructure problems
• Act as escalation point for other team members on IT infrastructure problems
• Actively monitor client\xe2\x80\x99s infrastructures and execute preventive measures
• Work with helpdesk team leader on providing top level service to clients
• Provide infrastructure advice both internally and to clients on improving system efficacy, stability, performance and security
• Work with other teammates to design and execute technology solutions / projects
• Develop junior teammates on technical skill sets
• Maintain update records of client\xe2\x80\x99s IT infrastructure
• Understand and deploy company culture and standards
• Remains contactable via phone out of office hours
• Flexible on work hours including weekend and public holidays

Requirements

• Solid and strong hands on experience on Microsoft Windows Server technologies
• Solid and strong experience with multi-sites infrastructure deployment
• Solid and strong hands on experience on IT infrastructure including servers, storages, data backups, replications, network, UPS, etc.
• Strong troubleshooting skills
• Excellent communication and interpersonal skills, within the company and at all levels of clients
• 3-5 years of experience in technology support role & senior engineer role

Added advantage if you have:

• MCSE / MCITP, Microsoft MS / AZ, VCAP, VCP, CISSP, CISA, etc.
• Previous experience in a service provider environment
• Trade floor or financial services IT experience

Interested candidate who wish to apply for the advertised position, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d. Alternatively, you may email us an updated copy of your resume (ATTN:YIHN) for a confidential discussion. We regret that only shortlisted candidates will be notified.
Job Code: YIHN
EA License NO.: 01C4394

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